LiveOps Producer (Apex Legends)

Requisition Number: 169822

Position Title: Assoc Producer I

External Description:

Founded in 2010 by the original creators of the Call of Duty Franchise, Respawn was created with the philosophy that when talented people have creative freedom, they'll make extraordinary games that achieve the unexpected. From our roots as an indie studio to joining the expansive roster of studios at Electronic Arts, this remains our guiding principle. We truly love what we do and want to share our passion with players worldwide. Our shipped titles include critically acclaimed multi-platform games Apex Legends, Titanfall, Titanfall 2, Star Wars™ Jedi: Fallen Order, and Medal of Honor: Above and Beyond. Join us for the opportunity to create groundbreaking games with some of the best developer talents in the industry.

We are looking for an experienced Live Ops Producer who has a passion for operating an online title. 

You will...

• Be a part of the Production team.
• Be the producer for the Live Ops team.
• Collaborate with live designers, live ops engineers, and live QA in the Live team.
• Triage the live issue reports including gameplay bugs and service interruptions/incidents.
• Drive the decision-making process and execution of hotfixes.
• Manage the releases cadence of regular game patches including publisher communications
• Work with the Production team and department leads to escalate issues in the live game and assess the risk.
• Look at the long-term initiatives for the quality online experience.
• Identify and resolve team issues.

 

Ideally, you will have...

 

• 1-5 years experience as a producer on HD title/s. (AAA online title/s is a plus)
• Understanding of the game development cycle, free-to-play microtransaction model & its business aspects, and platform integrations.
• Experience in business-to-business or publisher communications.
• Familiarity with Jira and Confluence.
• Willingness to learn.
• Sense of urgency and a desire to get things done.
• Ability to self-motivate and help motivate others.
• Smart with strong intuition.
• Strong communications skills. 
• Strong people skills. Empathy for fixing the problems of others, respect for others’ time.
• Intense passion for online service operations.

If this opportunity sounds like a great fit for you, please submit your resume and we will get back to you once we have reviewed it.

City:

State:

Community / Marketing Title: LiveOps Producer (Apex Legends)

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 126

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.