LiveOps Producer (Apex Legends)
Location: Los Angeles, California, United States
Requisition Number: 169822
Position Title: Assoc Producer I
Founded in 2010 by the original creators of the Call of Duty Franchise, Respawn was created with the philosophy that when talented people have creative freedom, they'll make extraordinary games that achieve the unexpected. From our roots as an indie studio to joining the expansive roster of studios at Electronic Arts, this remains our guiding principle. We truly love what we do and want to share our passion with players worldwide. Our shipped titles include critically acclaimed multi-platform games Apex Legends, Titanfall, Titanfall 2, Star Wars™ Jedi: Fallen Order, and Medal of Honor: Above and Beyond. Join us for the opportunity to create groundbreaking games with some of the best developer talents in the industry.
We are looking for an experienced Live Ops Producer who has a passion for operating an online title.
- Be a part of the Production team.
- Be the producer for the Live Ops team.
- Collaborate with live designers, live ops engineers, and live QA in the Live team.
- Triage the live issue reports including gameplay bugs and service interruptions/incidents.
- Drive the decision-making process and execution of hotfixes.
- Manage the releases cadence of regular game patches including publisher communications
- Work with the Production team and department leads to escalate issues in the live game and assess the risk.
- Look at the long-term initiatives for the quality online experience.
- Identify and resolve team issues.
Ideally, you will have...
- 1-5 years experience as a producer on HD title/s. (AAA online title/s is a plus)
- Understanding of the game development cycle, free-to-play microtransaction model & its business aspects, and platform integrations.
- Experience in business-to-business or publisher communications.
- Familiarity with Jira and Confluence.
- Willingness to learn.
- Sense of urgency and a desire to get things done.
- Ability to self-motivate and help motivate others.
- Smart with strong intuition.
- Strong communications skills.
- Strong people skills. Empathy for fixing the problems of others, respect for others’ time.
- Intense passion for online service operations.
If this opportunity sounds like a great fit for you, please submit your resume and we will get back to you once we have reviewed it.
Community / Marketing Title: LiveOps Producer (Apex Legends)
Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.
EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Date Opened: 2021-11-04 22:34:00.863
EEO Employer Verbiage:
We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers.
We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more.
Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.