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Lead UX Experience Researcher

Multiple Locations: Seattle, WA, USA • Redwood City, CA, USA • Austin, TX, USA

Notice

This position is no longer open.

Requisition Number: 169738

Position Title: User Experience Researcher

External Description:

Lead UX Research Lead

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and we consider our players' experiences first in everything we do.

As a Research Lead at EA, you will report to the Director of Experience Design where you'll envision digital and live experiences for players, game creation, recruitment, publishing, and employees.

Note that this is not a game studio design role **

Only applications with a portfolio submission will be considered **

Responsibilities

  • Connect user research with products related to player, recruiting, employee, and game creation related products being an amplifier for relevant insights by working across the company (Experience Design, Engineering, Product Management and Marketing Insights).
  • Be an expert at matching research insights and its delivery mechanisms with the priorities and strategic goals product pillars.
  • Work with designers, creating user scenarios, concept sketches, experience storyboards, high fidelity designs, and rapid prototypes.
  • Work with product managers, designers, engineers, researchers, marketers, and external partners to establish cohesive language and a unified voice across products and platforms.
  • Work behind the scenes to identify and remove potential roadblocks.
  • Participate in sharing constructive feedback in design reviews based on your own insight.

Requirements

  • Provide research that directly supports consumer marketing, social marketing and strategy, and audience illumination.
  • Experience shaping content for diverse projects.
  • Skill at framing problems and scoping research approaches.
  • Expert at questionnaire design, survey programming, data analysis, and translating complex questions into efficient and focused inquiries.
  • Experience analyzing end-to-end product development from initial product strategy to post-launch iteration.
  • Understand modern experience design methodology.
  • Experience in Agile Scrum Methodology work processes.
  • Familiarity with a variety of product design software, spreadsheets (can maintain complex spreadsheets) and customer research tools.
  • Diverse B2B/B2C portfolio (5+ years), spanning both web and mobile, that reflect design excellence.

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Community / Marketing Title: Lead UX Experience Researcher

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-11-02 19:10:10.363

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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