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Senior UX Researcher

Multiple Locations: Redwood City, California, United States • Vancouver, British Columbia, Canada

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Requisition Number: 169090

Position Title: Experience Designer II

External Description:

Senior UX Researcher, EAX 

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is driving the strategy and implementation of important programs for EA's community of players to connect them to one another and to the games they love to play. These programs include: the EA desktop app, EA.com, in-game experiences and strategies to connect players across platforms, our cross-platform subscription EA Play, and a host of other consumer experiences and strategies.

In your role as an Sr. UX Researcher you will work with our team building in-game, social player experiences with the goal of helping to shape the team's product and UX strategy. This means you'll partner with the product and design team to build a research plan that uncovers player-centered opportunities ultimately helping the team to build a high quality player experience. As part of the broader UX Design family, you will be an important contributor to the EAX team based in Redwood City and Vancouver.

What you'll do

  • Work with our product and design team to create research plans based on the team's goals and priorities
  • Lead all phases of user research for our in-game player experiences, including recruiting, scheduling, developing test scripts or surveys, and conducting research
  • Synthesize and communicate research findings into easy to understand and relevant insights that promote user empathy and helps the team in achieving their goals
  • Help promote a culture of research with the wider product and design team

Qualifications

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience
  • You have 3+ years industry experience in research design and conducting user research studies across platforms
  • You are fluent in multiple evaluative and generative research methodologies and have expertise around when to apply one over another
  • You can show prior work examples of research projects and the results of the findings
  • You can communicate findings in an relevant and understandable way

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Remote?: 1

Community / Marketing Title: Senior UX Researcher

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-10-11 22:29:15.273

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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