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Associate Quality Designer

Location: Galway, County Galway, Ireland

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This position is no longer open.

Requisition Number: 168682

Position Title: Associate Quality Designer

External Description:

Associate Quality Designer - 12 Month Contract

 

We are looking to fill an Associate Quality Designer (AQD) role reporting to the Development Manager for the Quality Support and Partnership (QSP) Team in Galway to help accomplish the live quality strategy.

QV (Quality Verification) oversees the end-to-end quality of our products and services such as Origin, EA App, Franchise Websites and partner programmes. You will work directly with our partners to verify the quality of the end to end-user experiences of releases, promotions, sales and all future programs. This role will involve helping to define and deliver the testing strategy. Including planning, documenting and conducting tests (both manual and automated) to ensure any defects or issues are identified and addressed while ensuring to be the voice of quality.



Responsibilities 

  • Analyze and execute our testing strategies for our current products (Origin, EA Desktop, Franchise Websites) to verify content, marketing and functional releases and working with partners to resolve bugs
  • Work in partnership with Quality Designers, Leads, Managers, and peers to improve our quality impact upstream in the development and content creation process
  • Use multiple testing methodologies on appropriate features/tools, while also understanding the content creation flow identifying opportunities for automation upstream
  • Use existing risk-based testing strategy within your area or domain environment and apply established tactics towards introducing efficiency into test methodology
  • Create task breakdown and estimates in early planning stages of development while being the main driver for gathering design information and updates from development and publishing teams
  • Use a Player First approach while thinking about the Quality our players receive. Be the voice of QUALITY
  • Work with other team members on issue reporting and ensuring close collaboration between teams
  • Perform the proposed test approach for content publishing and any other area assigned, and implement test/validation procedures within the said area to validate expected vs actual results
  • Translate End to End user experiences into testing strategies



Who you are

 

  • Team-oriented and manage workload along with other projects
  • Player First - Ability to showcase how a feature/bug/change could positively or negatively be received, and what impact it may have on our users
  • Understand complex features/systems, how they function and their impact to our players
  • Work in group settings under high-pressure and take ownership of tasks and features
  • Naturally curious and not afraid to ask questions
  • Analyze results/problems on test projects, identify and guide appropriate action to ensure product quality
  • Knowledge with Continuous Integration/Continuous Deployment (CI/CD) and its benefits to a live service model
  • Someone who can inspire and cultivate ideas to promote our Live Quality strategy
  • Can work within a hybrid model between the office and home

 

Requirements 

  • 3+ Years of Quality Analyst/testing experience
  • 2+ years of Live Operations experience
  • Experience creating and delivering appropriate level reporting
  • Experience delivering reports on quality metrics
  • Experience with documentation creation and maintenance
  • Experience in PC, Mac and console use
  • Familiarity with EA services (Origin, EA App, Franchise Websites)
  • Familiarity with automated testing and benefits
  • Experience working within Agile methodologies
  • Experience working in a live service development model (sprints, continual releases, content deployments etc)

City:

State:

Remote?: 0

Community / Marketing Title: Associate Quality Designer

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-09-28 13:47:25.25

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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