Global Communications Billing Manager

Multiple Locations: Los Angeles, CA, USA • Sacramento, CA, USA • Orlando, FL, USA • Austin, TX, USA • Seattle, WA, USA • Vancouver, BC, Canada


This position is no longer open.

Requisition Number: 168532

Position Title: Marketing Specialist III

External Description:

We are Electronic Arts' Marketing Organization. Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We are looking for a Billing Manager to oversee a small team of Billing Coordinators and manage the daily purchase order requests for our Global Communications team. Global Communications is made up of PR, Community and Influencer Management, Social Engagement, Global Events and Corporate & Employee Communications teams.

The Billing Manager will report to the Sr Manager of Global Communications and oversee the entire billing process of a team comprised of Event Producers, Community Managers, Communications Leads, Finance, Legal and suppliers across the globe and across the portfolio of titles and business.


  • Plan and lead the billing operations for a 100-person team in a matrixed group
  • Oversee and improve an organized billing process, implementing and enforcing EA’s procedures
  • Train new team members on the process
  • Hire and supervise billing staff
  • Work with all agencies, vendors, and team members to ensure the accuracy of information and timely processing
  • Organize contract set-up and negotiations, deal sheet and purchase request for Global Communications engagements through Oracle and Salesforce
  • Interface and partner with business teams, legal, procurement, purchasing and accounts payable
  • Open and manage purchase orders, submit invoices against corresponding POs for multiple team members
  • Demonstrate excellent communication and interpersonal skills
  • Reconcile with Finance, Producers, Community Managers, and suppliers to ensure month-end deadlines are met, the accuracy of invoicing and timely payments
  • Manage Global Communications credit card purchases and reconciliation


  • 5+ years' experience as a billing manager or similar position where you have onboarded and processed information for a high volume of vendors, contractors, or agencies
  • You have experience working with large datasets in Excel
  • You can project manage, track, and organize high volumes of data, while supporting numerous team members
  • Communication and customer service is always top of mind as customer satisfaction matters to you



Community / Marketing Title: Global Communications Billing Manager

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律,考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律,为符合条件的残障个体改善工作环境。

Date Opened: 2021-09-21 21:51:23.313

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律,为符合条件的残障个体改善工作环境。

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