Global Communications Billing Manager

Requisition Number: 168532

Position Title: Marketing Specialist III

External Description:

We are Electronic Arts' Marketing Organization. Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We are looking for a Billing Manager to oversee a small team of Billing Coordinators and manage the daily purchase order requests for our Global Communications team. Global Communications is made up of PR, Community and Influencer Management, Social Engagement, Global Events and Corporate & Employee Communications teams.

The Billing Manager will report to the Sr Manager of Global Communications and oversee the entire billing process of a team comprised of Event Producers, Community Managers, Communications Leads, Finance, Legal and suppliers across the globe and across the portfolio of titles and business.

 Responsibilities:

• Plan and lead the billing operations for a 100-person team in a matrixed group
• Oversee and improve an organized billing process, implementing and enforcing EA’s procedures
• Train new team members on the process
• Hire and supervise billing staff
• Work with all agencies, vendors, and team members to ensure the accuracy of information and timely processing
• Organize contract set-up and negotiations, deal sheet and purchase request for Global Communications engagements through Oracle and Salesforce
• Interface and partner with business teams, legal, procurement, purchasing and accounts payable
• Open and manage purchase orders, submit invoices against corresponding POs for multiple team members
• Demonstrate excellent communication and interpersonal skills
• Reconcile with Finance, Producers, Community Managers, and suppliers to ensure month-end deadlines are met, the accuracy of invoicing and timely payments
• Manage Global Communications credit card purchases and reconciliation

Qualifications:

• 5+ years' experience as a billing manager or similar position where you have onboarded and processed information for a high volume of vendors, contractors, or agencies
• You have experience working with large datasets in Excel
• You can project manage, track, and organize high volumes of data, while supporting numerous team members
• Communication and customer service is always top of mind as customer satisfaction matters to you

City:

State:

Community / Marketing Title: Global Communications Billing Manager

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 28

Can this position be remote?: 1

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.