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Global Communications Billing Manager

Multiple Locations: Los Angeles, California, United States • Sacramento, California, United States • Orlando, Florida, United States • Austin, Texas, United States • Seattle, Washington, United States • Vancouver, British Columbia, Canada

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Requisition Number: 168532

Position Title: Marketing Specialist III

External Description:

We are Electronic Arts' Marketing Organization. Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We are looking for a Billing Manager to oversee a small team of Billing Coordinators and manage the daily purchase order requests for our Global Communications team. Global Communications is made up of PR, Community and Influencer Management, Social Engagement, Global Events and Corporate & Employee Communications teams.

The Billing Manager will report to the Sr Manager of Global Communications and oversee the entire billing process of a team comprised of Event Producers, Community Managers, Communications Leads, Finance, Legal and suppliers across the globe and across the portfolio of titles and business.

 Responsibilities:

  • Plan and lead the billing operations for a 100-person team in a matrixed group
  • Oversee and improve an organized billing process, implementing and enforcing EA’s procedures
  • Train new team members on the process
  • Hire and supervise billing staff
  • Work with all agencies, vendors, and team members to ensure the accuracy of information and timely processing
  • Organize contract set-up and negotiations, deal sheet and purchase request for Global Communications engagements through Oracle and Salesforce
  • Interface and partner with business teams, legal, procurement, purchasing and accounts payable
  • Open and manage purchase orders, submit invoices against corresponding POs for multiple team members
  • Demonstrate excellent communication and interpersonal skills
  • Reconcile with Finance, Producers, Community Managers, and suppliers to ensure month-end deadlines are met, the accuracy of invoicing and timely payments
  • Manage Global Communications credit card purchases and reconciliation

Qualifications:

  • 5+ years' experience as a billing manager or similar position where you have onboarded and processed information for a high volume of vendors, contractors, or agencies
  • You have experience working with large datasets in Excel
  • You can project manage, track, and organize high volumes of data, while supporting numerous team members
  • Communication and customer service is always top of mind as customer satisfaction matters to you

City:

State:

Remote?: 1

Community / Marketing Title: Global Communications Billing Manager

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Date Opened: 2021-09-21 21:51:23.313

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

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