filler

Manager of Operations

Multiple Locations: Vancouver, British Columbia, Canada • Toronto, Ontario, Canada • Seattle, Washington, United States • Redwood City, California, United States

Apply

Requisition Number: 168391

Position Title: Senior Manager Operations

External Description:

Development Technologies and Solutions (DTS) is a global team supporting the delivery of quality verification, data analytics, and strategic technologies for all EA game development studios.

We're looking for an Operations Manager, reporting to the VP, Head of DTS Operations, partnering with DTS leaders and the existing operations team, to guide the planning and control of our operational activities.

DTS is a transforming business. You will demonstrate strong communication skills, robust analytical skills, the ability to make data-informed decisions, and the determination to propel us towards the future. Our size and global reach require prioritization and focus. The ability to switch focus and altitude is essential to your success. You are collaborative and excel at working with multiple partners.

Responsibilities:

  • Provide necessary oversight and support in the execution of essential DTS operational functions.
  • Partner with DTS business leaders, our Resource Management Office (RMO), our Program Management Office (PMO), and our People Experience (PE), Talent Acquisition (TA), and Finance partners, to identify opportunities & lead process improvements.
  • Shape simple solutions to complex problems across multiple disciplines that consider process, analytics, and technology.
  • Implement measurements that track discipline performance, delivery, and financial status to find and address core risks to our business and partner teams.
  • Identify opportunities for improvement within our processes, align with partners, and implement.
  • Promote strategic programs within DTS, including annual goals and Indicator development.
  • Use data and insights to guide decisions across our business.
  • Work with the BU leaders to understand overall headcount across resource types including financial impact, charge-back variance, and focused analysis.
  • Manage maintenance and evolution of our DTS overall and BU-specific operations dashboards.
  • Support or own aspects of the consolidated DTS operating and capital budgets, including resource plans.

Qualifications:

  • Experience creating and implementing data-driven decisions.
  • Develop measurements that track discipline performance, delivery, and financial status to find and address core risks to our business and partner teams.
  • A process improvement perspective used to develop processes and reporting.
  • Proficient change management skills.
  • The ability to track, model, and present information in engaging ways.
  • Minimum 7 years of work experience in a related field (software or game development).

City:

State:

Remote?: 1

Community / Marketing Title: Manager of Operations

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-09-15 15:01:11.977

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

google-site-verification: google7f7a22bb8fdf2c3d.html