Quality Designer - EAX

Requisition Number: 168266

Position Title: Quality Designer I

External Description:

Quality Designers are individual contributors specialized in domains of the Quality Verification (QV) process. EAX QV is looking for someone to fill a Quality Designer (QD) role for the EAX Studio & Partner Integrations.

You will be an embedded member of the team, working with the development organization, to promote continuous improvements of QV practices across EA, share knowledge across the organization, focus on quality from a consumer perspective, and help influence software design implementation decisions.

Major items to focus on include: features and systems, customer data, processes and workflows, the proper selection of metrics to use, and how to analyze/summarize data. You will guide quality processes for applied automation strategies, and establish best practice methodology for the QV vision. You will help ensure the team is focused on providing the strongest end-to-end coverage and experience for EA's players, and to help EA accomplish its commitment to putting Players First. You will report directly to an EAX Development Manager.

Focus Areas and Responsibilities:

• Approach testing by anticipating what and how the software might behave, focusing on deeper issues, targeting specific results to evaluate and validate assumptions
• Gain insights while testing, identify patterns and commonalities, determine the cause of issues
• Work with team members of the areas or project impacted (owners, developers, users, etc.) to modify and adjust testing and triaging activities to achieve the agreed upon goals
• Demonstrate an advanced understanding of the importance of metrics and analytics and use them when doing research and providing feedback
• Focus on predictable quality solutions and methods for testing EAX tools, EA Desktop and features in active development
• Help guide bug prevention and containment processes for EAX Quality Verification
• Lead at a scrum-level to help maintain daily operations, and work with core members of the team
• Problem solving with peers, and mentoring junior designers on best practices for problem solving
• Provide task breakdowns, planning, dependencies and time estimates for own assignments
• Articulate trends in a relevant community. Understand what the community wants and expect from a type of game, or software, and incorporate that understanding into relevant feedback
• Translate end-to-end customer experience into test strategies for a product
• Work with the quality experience leadership team to standardize best practices around testing methodologies (ex: knowledge sharing, project collaboration and improved feedback intake)
• Champion player experience improvements through analysis of trending data and cross team collaboration
• Work with quality engineering team to agree on automation and testing tool needs
• Use telemetry and data visualization, and participate in data improvement processes

The next great Quality Designer for EAX QV also needs:

• 3+ years in Quality Assurance as a team lead or similar experience
• 2+ years Live Service experience
• Familiarity with EA Desktop products and offers
• Experience with PC and web testing tools (Fiddler, Browser Dev Tools)
• Experience working with Waterfall and Agile methodologies
• Experience with bug prevention and containment strategies
• Familiar with automated testing and benefits
• Advanced knowledge of JIRA and test suite management tools
• Experience working with off-site teams
• Experience with automation application

City:

State:

Community / Marketing Title: Quality Designer - EAX

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 35

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.