filler

Software Quality Assurance Manager

Location: Sacramento, California, United States

Apply

Requisition Number: 168178

Position Title: DM

External Description:

Who is EA Capital Games?

We're a mobile game studio located in Midtown Sacramento, home to Star Wars: Galaxy of Heroes, the most successful Star Wars mobile game ever released, charting as the #1 grossing game in over 35 countries, and one of the Top 40 grossing games in the entire world across Apple and Google.

Collectively, we are a close-knit group of passionate gamers, inspired by the creation of genre-defining mobile RPGs, and the vibrant live services necessary to support them. Our team culture excels in being creative, collaborative, and in pushing the boundaries of our medium. We take our work – but not ourselves – very seriously.

Role Overview: Quality Assurance Manager

The Quality Assurance Manager and team are accountable for defining and delivering the Strategic Planning and Operational Vision for the Quality Assurance group. You will work with partner program managers to establish schedules, establish budgets and ensure the creation of test coverage and project metrics.

A Quality Assurance Manager will help establish an important knowledge transfer process with our game teams. You will work embedded within the Development organization, improve the QA practice across EA and share knowledge across the organization, have a Quality mindset from a consumer perspective, and be an advocate in game design and implementation decisions.

Role Description

A Quality Assurance Manager must have both a solid project management background and management skills. Most of your time will be focused on ensuring that project deliverables are completed on time and within budget through active participation in the test responsibilities and processes while maintaining EA's high standard of quality. Additionally, you will focus on improving the operational efficiency of the QA effort by assessing current quality assurance practices and incorporating new QA strategies. You will work on department level and operational efficiency projects.

You will also spend time managing a direct staff of project leaders, engaging in daily test responsibilities and mentoring junior level leadership within the department. Monitoring performance and delivering measurable feedback to direct reports is an important function of this role. Embrace the challenge of mentoring a team of direct reports and contributing to the development of their careers. Establishing working relationships within the QA department, the QA project team and the outside partners are important to success in this role.

Reporting to the QA group Development Director we're looking for a passionate Quality Assurance Manager to join our team to help coordinate and test our mobile titles.

 

Responsibilities:

  • Manage whole project from the quality point of view with the ability to speak to the project in detail
  • Process and workflow management, improving processes to maintain quality standards through several development and live project cycles
  • Resource management/planning, financial capacity planning, resource validation and skill-gap assessment
  • Project and quality management through test scope / scheduling, evaluating Return on investment and cost vs benefit analysis
  • Work with our partners and groups whilst maintaining the quality benchmark and project indicators
  • Solutions oriented problem solver with an ability to implement solutions
  • Lead change with the ability to reprioritize business important tasks and promote to keep the team-focused and engaged
  • People management skills, develops talent, mentors and cultivates others within their project team
  • Establish, monitoring and driving product quality indicators throughout project duration to give a constant heartbeat on product quality
  • Ensure testing processes are followed, partnering where needed to follow and uphold product quality
  • Collaborator with all partners and team members across a range of technology disciplines and geographic locations
  • Promote quality upstream and advocating best practices to achieve this
  • Produce and present reports to partners using data that represent product quality indicators
  • Active participation in the test responsibilities and processes
  • Advocate and promote a culture of quality

 

Requirements

  • QA Project Managers are expected to have at a minimum: 7+ years of experience in a software development environment
  • 5 years Project Management or Project Lead experience
  • 5 years minimum of leadership experience
  • Risk management and solutions oriented problem solving techniques
  • Experienced with financial management, budget tracking, QA cost estimates and constraints
  • Can conversing across all kinds of disciplines
  • Understand analytics and indicators as a way of tracking product quality
  • Comfortable conversing within engineering disciplines with and eye to promote outstanding quality principles
  • Test case test management software experience i.e. TestRail, TM4J
  • Experience of shipping mobile titles built in UE4 or Unreal
  • Excellent knowledge of production life cycle, tools and execution planning
  • Experience in a Scrum / Agile software development environment
  • Proficient in Jira
  • Experience shipping mobile titles

City:

State:

Remote?: 1

Community / Marketing Title: Software Quality Assurance Manager

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-09-07 20:47:47.963

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

google-site-verification: google7f7a22bb8fdf2c3d.html