Content Manager
Location: Vancouver, BC, Canada
Notice
Requisition Number: 167745
Position Title: Web Producer I
External Description:
Content Manager
The Customer Success Publishing team has an opportunity for a Content Manager. You will support and improve our digital publishing pipeline, live services, and site management associated with maintaining EA's player destinations, web presence, and digital storefronts. This includes working with partners to manage and shape content, product, and project releases, working on design layout, addressing live site issues and improving the player experience. Along with defining, tracking, and reporting important performance metrics and improvement opportunities for the Publishing team. As part of The EAX EA.com & Digital Operations team, you play an important part in building the Player experience for EA.
Key Roles and Responsibilities:
- Manage workload priorities across multiple work streams, including game development support, content publishing, merchandising, marketing programs, and site management
- Build a framework approach to plan and prioritize risk for workload releases
- Manage content configurations that support programs related to the player experience, EA digital store, and subscriptions models to ensure partner and programs are met
- Manage relationships with multiple partners to accomplish important deliverable dates and service
- Support player engagement and content programs through publishing content for EA's player portals including regional and localized requirements
- Support merchandising projects and promotional events on the digital store
- Set up and manage publishing processes to distribute content updates, offer incentives, and other ad hoc communications to customers or partners
- Support pricing updates, product adjustments, content releases, and related activities for EA's player network, including updates requested by franchise or territory leads
Job Requirements:
- 1+ years experience leading medium scale projects from scope definition to material deliverables and important milestones
- College graduate with a background in business or technical field OR 2+ years of professional experience in the e-Commerce, digital content management, web publishing, digital operations, or related domain space
- Personal and leadership management skills such as setting priorities and managing your time.
- You will have experience of project and workload management applications, and top tier web browsers
- Experience with web merchandising software or content management systems (CMS)
- Basic knowledge of HTML, CSS, and other web technologies
- Familiarity with current subscription and e-Commerce user/buyer feature sets available on major web storefronts (e.g. Netflix, Amazon, Steam, and iTunes)
Desired Profile:
- You ask questions and look for answers, and find and use resources to achieve success.
- You partner with and champion both local and global partners.
- You understand how technology, design, and processes interact to create products, tools, and approaches to accomplishing work.
- You can identify opportunities to inspire creativity and improvements.
- You embrace change with enthusiasm and focus.
- Gamer: Interest in video gaming and digital/social gaming industry.
City:
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Community / Marketing Title: Content Manager
Company Profile:
We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.
EEOText:
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Days Open: 47
Can this position be remote?: 1
EEO Employer Verbiage:
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.