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Data Analyst

Multiple Locations: Seattle, Washington, United States • Vancouver, British Columbia, Canada • Redwood City, California, United States

Notice

This position is no longer open.

Requisition Number: 167265

Position Title: Senior Analyst

External Description:

Senior Data Analyst  - EA CTO PI&E

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is challenging. That’s why we employ the most creative, passionate people in the industry.

Our games are played everywhere in the world, in countries as diverse as the USA, Germany, Russia, Brazil, South Korea, China, and the Emirates, on any kind of gaming device (PC, web, console, mobile, smart TV’s, etc.) and support different business models (digital downloads, PDLC, F2P, subscriptions.)

The Challenge Ahead

The EA Product Infrastructure & Engineering (PI&E) group is part of the CTO organization and is the foundation on which EA’s games are built and operate.  PI&E builds and operates a broad platform of infrastructure services that powers games and enables game development across EA’s global ecosystem  Our team’s charter is to make EA's games and services available to all players anytime and anywhere.  To do this, we focus on the high availability of infrastructure, core services, and studio services.  Additionally, we aim to enable developers to experiment and build new games quickly with infrastructure services on-demand and workflows that enable rapid development in the cloud.  In all of this, we partner across EA to drive infrastructure cost efficiency and infrastructure optimization.

The Role 

As a senior data analyst, you will charter new approaches to analyze the data and influence the business with high impact. You will collaborate across different teams including Infrastructure Optimization, Engineering, Studios, PMO, Operations, and Finance, to drive data-driven decisions. You will be responsible for developing metrics, reporting, and analysis in support of the platform. 

This role requires that individuals have deep analytical abilities paired with strategic acumen, strong communication skills, and comfort levels working with technology teams. 

Within the PI&E Infrastructure Optimization team, you will support the Infrastructure Capacity Management team who is responsible for developing, deploying, and ingraining best practices throughout the organization related to cloud and on-prem infrastructure capacity planning such as cloud and on-prem infrastructure capacity management process, systems, metrics, reporting, or training - building “infrastructure” for the team. You have strong influencing and customer service skills, are comfortable navigating ambiguity, collaborating with multiple teams, and building strong relationships with stakeholders.

Your work in modeling business scenarios or tracking utilization across teams, spend drivers, will be incorporated by Infrastructure Optimization in the build-out of systems, tools, and platforms. More specifically, you will be tasked with building forecasts, utilization forecasts, capacity models, and reporting infrastructures. 

You will gather insights into infrastructure forecast and consumption patterns across hundreds of internal customers, and synthesize and deliver these findings in QBRs and presentations.

Responsibilities:

  • Research new ways of modeling data to unlock actionable procurement, capacity utilization, and capacity efficiency insights and monitor performance indicators, highlighting trends, and analyzing causes of unexpected variance.
  • Establish the processes needed to achieve business operational excellence in all areas to improve visibility and transparency of infrastructure efficiency and capacity optimization.
  • Make business recommendations with effective presentations of findings at multiple levels of stakeholders through visual displays of quantitative information.
  • Envision, develop, and deploy procurement, capacity efficiency, resource utilization analytics solutions to streamline processes that will lead to efficiency gains and improvement of key metrics.
  • Define, lead, and project manage by bringing together/interpreting internal and external data to produce insightful findings matched to business requirements.
  • Create dashboards and reports to make KPIs and OKRs data available for different stakeholders and provide analytical decision-making support for key projects.

Qualifications

Background and technical skills:

  • Advanced SQL skills including experience querying complex data sets.
  • 7+ years of relevant hands-on analytical experience, with the ability to manage the analytical process and translate the findings from the data into recommendations for our partners.
  • Undergrad/Graduate Degree in Mathematics, Statistics, Economics, Computer Science, or Engineering Sciences preferred.
  • Experience in data mining, statistical computing, and data visualization (Knowledge of tools like R, Tableau, Python, etc.).
  • Strong business operations acumen with an understanding of decision support models, business operations research, capacity planning.
  • Experience with data visualization using Snowflake, Looker, or similar tools.
  • Experience sourcing, integrating and managing big data from multiple systems.
  • Experience leveraging statistical tools & methods and utilizing data science tools (machine learning models, etc.) to develop insights and predictive models.
  • Strong collaboration skills and demonstrated strengths working across groups.

Soft skills: 

If you:

  • usually see challenges as opportunities
  • are independent and committed to seeing your projects until the end and you always push for great quality work
  • know that details are important, but you always keep in mind the full context
  • have a clear desire for continuous growth and active investment in own learning
  • want to meet a global and diverse group of colleagues coming from different backgrounds

...we would be happy to meet you!

 

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Community / Marketing Title: Data Analyst

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-07-28 19:33:20.613

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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