Community Producer

Requisition Number: 167135

Position Title: Asst Producer II

External Description:

At BioWare, our mission is to create worlds of adventure, conflict, and companionship that inspire you to become the hero of your story. Our teams inspire creativity using tech and tools such as the Frostbite engine and work with thousands of developers across EA's network of studios. We are passionate about games and their potential as a creative medium to reach and inspire people through emotion, artistry, and engaging storytelling. If you share this passion, this is an amazing opportunity to help shape the next generation of gaming.

BioWare is currently searching for a Community Producer to support Star Wars™: The Old Republic™. The successful candidate will assist in all day-to-day operations for the Community team.

While working in a cross-functional team the Community Producer will assist team members, maintain studio relationships, execute most day-to-day community logistics, and build strategic planning for all things Community. In-depth knowledge of the massively multiplayer online gaming community, Star Wars: The Old Republic, and a passion for communication are key success factors for this position.

RESPONSIBILITIES

• Define and implement new strategies for community growth and development.
• Work with internal teams, including Marketing, Development, Production, and more to ensure a consistent strategy for Community development.
• Coordinate with Customer Experience partners to ensure parity between the studio and our players.
• Collaborate with internal development teams on player feedback.
• Manage relationships of external contractors, such as moderation services, etc.
• Handle publishing responsibilities including SWTOR.com and Steam.
• Writing and publishing of social media content.
• Assist in the creation, tracking, and writing of web content.
• Oversee team task tracking and schedules to ensure timely delivery of all content.
• Flexibility to take on additional Community requests by leadership and Development request.

QUALIFICATIONS

• Bachelor’s degree in Marketing, Communications, or Public relations or equivalent experience.
• Three or more years of Community team experience.
• Five or more years participating in online communities.
• Large scale Massively Multiplayer Online RPG community experience a plus.
• Strong understanding of all social media platforms.
• Experience in establishing and maintaining forums.
• Experience working on large, team-based projects with strict deadlines and multiple stakeholders.
• Experience with product and corporate branding in online marketing.
• Scheduling flexibility including off-hours, weekend, and holiday hours.
• Passion for gaming, the gaming industry, and online communities.
• Willing to travel domestically and internationally.

City:

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Community / Marketing Title: Community Producer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 14

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.