Infrastructure Engineer

Location: Los Angeles, California, United States

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Requisition Number: 167017

Position Title: IT Specialist II

External Description:

Infrastructure Engineer

Location: Los Angeles, California US

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is tough. That’s why we employ the most creative, and passionate people in the industry.

We are currently hiring for the IT team who supports game development franchise Apex Legends, Battlefield, Battlefield Mobile, Star Wars™, and more. We are looking for a skilled Infrastructure Engineer who is experienced managing and supporting IT services and who would be excited to be working at the greatest game company in the world.

Responsibilities

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization environment.
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
  • Monitoring, analytics, and reporting of IT Infrastructure
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Provides support with escalated help desk requests.
  • Plans ahead for necessary hardware or software upgrades to support system growth
  • Automated system installation, package management, software configuration management
  • Installation, configuration and maintaining of common monitoring tools (Telgraf, InfluxDB, Grafana, Prometheus, logging and reporting services
  • Serves as a technical expert in the area of system administration for complex operating systems

Qualifications

  • Minimum 5 years of system administration experience supporting Windows Services and Linux Systems
  • Minimum 5 years VMware experience building, deploying, and providing operational support
  • Broad experience supporting and maintaining common Window and Linux applications and services,
  • Subject matter expertise of Microsoft Windows Directory services, DNS, DHCP, LDAP, NFS, Kerberos, SNMP, SSH, HTTP/S, and NTP
  • Experience with common version control software such as Git, CVS, SVN, or Perforce
  • Experience with common game development tools. Perforce, Jenkins, Incredibuild, SN-DBS, Jira, Confluence,
  • Knowledge and experience with NFS and NAS storage appliances (NetApp preferred)
  • Minimum of 2+ years of working with and maintaining configuration management tools such as Puppet, Ansible, Chef
  • Experience with shell scripting languages
  • Understanding of networking layer 1-7
  • Strong ability to collaborate and be a strong team member

Key Competencies

  • Excellent problem solving and troubleshooting skills at a Sr Systems Administration level
  • Sufficient technical depth to communicate with business and other internal groups at a peer level
  • Possess the ability to work independently with minimal management supervision
  • Be confident and actively participating in team support by proposing and implementing solutions
  • Strong interpersonal, written, and oral communication skills
  • Strong organizational skills
  • Competent in productivity applications; spreadsheets, Jira, Confluence
  • Highly self-motivated; Detail Oriented and resourceful

Education & Experience

BS degree in Computer Science, Computer Engineering, or related technical field or equivalent practical experience.

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

 

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Community / Marketing Title: Infrastructure Engineer

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-07-11 18:10:00.697

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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