Senior Operations Manager

Requisition Number: 166796

Position Title: DD II

External Description:

EA Create is a collective of content production teams partnering with EA Studios game teams to deliver outstanding visuals, audio and technology. Our teams comprise of artists, engineers, technicians, designers and development directors. Worldwide, we combine our teams to form a global group of extraordinary individuals fueled by imagination and a unified passion for creating amazing visuals, sound and experiences. We are a diverse team, unified through collaboration, culture and craft.

We are looking for a Senior Operations Manager to join our Create Operations team to support our resourcing and project management initiatives throughout our very diverse team.

You will partner with Create's business leaders, other Resource Management Office (RMO)/Project Management Office (PMO) teams at EA and many internal core groups such as HR, Talent Acquisition and Finance to advise on the resources and metrics needed to produce the content for our world-famous games! Reporting to our Director of Project Management Operations, you will also support programs and develop processes for our Create Development Directors.

You will possess strong communication skills, robust analytical skills, the ability to make tough decisions and the determination to prepare us for the future. You will work in a dynamic team and thriving industry so the ability to switch focus at any time is crucial. You will be collaborative and excel at working with internal and external stakeholders.

 

Requirements:

• Work with the Create Department leaders to understand and track overall headcount across all resources including permanent, temporary and contracted staff.
• Work with Create leaders to develop and publish resourcing focused live dashboards to promote visibility across the business groups globally
• Manage programs that support our Development Director team within Create
• Maintain and improve systems in place for resourcing, headcount tracking and reporting.
• Provide strategic insights that guide timely decision making
• Partner with Department leaders, Finance, Business Analytics, HR and Recruiting teams, globally, to determine & publish regular KPIs
• Schedule regular reviews with Department leaders and Partner teams
• Support business leaders in pulling together relevant data and presenting it (visual data representation, interpreting results into goals)
• Identify opportunities & lead improvements to align Recruiting, Finance, PMO and RMO

 

Qualifications:

• Critical thinker that always questions the status quo.
• Expert level skills in Office suite especially Excel (can maintain complex spreadsheets) & PowerPoint to track, model, analyze & present information
• Experience making informed decisions based on both data analysis and business expertise
• Experience overseeing, developing, and improving processes and reporting
• Minimum 8 years of work experience in a related field

City:

State:

Community / Marketing Title: Senior Operations Manager

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 80

Can this position be remote?: 0

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。