Lead Quality Assurance Analyst - Temporary

Location: Pasadena, California, United States

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Requisition Number: 166121

Position Title: Quality Designer I

External Description:

Industrial Toys, creators of Midnight Star and Midnight Star: Renegade, has taken on their next mission of creating the newest FPS title for mobile: Battlefield. Building on hard-won knowledge as an indie studio, we've joined forces with EA to work towards our vision of what it means to be "Mobile To The Core!" If you're interested in creating new experiences to reach mobile players around the world, join up today!

Our team culture is collaborative, and we expect everyone to think like game makers and approach development with a Player First perspective. The Lead QA Analyst and team are accountable for delivering the QA project planning, requirements and deliverables. You will work with the QA Development Manager to meet schedules and ensure the creation, implementation, and execution of test coverage and project metrics.

A Lead QA Analyst will help implement knowledge transfer and communicate processes with internal and external game teams. They will work embedded within the Development organization, driving iterative improvement of the QA practice across EA, have a Quality mindset from a consumer perspective, and be an advocate in game design and implementation decisions.

As a Lead QA Analyst your time will be focused on ensuring that project deliverables are being completed on time through active participation in the test duties and processes while maintaining EA's high standard of quality. Additionally, you will focus on improving the operational efficiency and effectiveness of the QA effort by assessing current quality assurance practices and incorporating new QA strategies. You will work on department level initiatives and operational efficiency initiatives.

You will also spend time engaging in daily test routines and responsibilities. Monitoring performance and delivering measurable feedback as part of daily test routines. Establishing working relationships within the QA department, the QA project team, internal development and engineering teams and the outside business partners are critical to success in this role.

Reporting to the QA Development Manager, we're looking for a motivated and passionate Lead QA Analyst to join our team to help coordinate and test an exciting new mobile title.

Responsibilities:

  • Prioritize and coordinate multiple work streams in task execution and task management.
  • Comfortable working with several internal and external teams and multidisciplinary and domain experts
  • Prioritize the end-user, ensuring that feedback is delivered with the community in mind while still accounting for development constraints such as timelines and budgets
  • Create test scenarios and scripts supporting requirements for both manual and automation testing
  • Implement test cases, plans and suites, defect tracking and regression
  • Manage bug entry to minimize invalid and duplicate issues
  • Participate in testing by creating and execution of test cases to acquire the necessary experience in game area to become the expert
  • Apply a range of testing techniques and methodologies to identify defects of a very high-quality level
  • Skill and knowledge in mobile compliance requirements and hardware platform
  • Consume analytical data to make informed decisions and assumptions and may propose solutions to resolve trends that have negative impacts on product quality
  • Analyze and perform game design feedback, test case design modification and reviews at both a requirements level and product build level producing reports at a cadence necessary to support product quality choices
  • Identify and escalate risk that impacts project goals proposing potential solutions
  • Allocates and executes tasks daily and reports on results to QA management
  • Ultimate responsible for the quality of the work delivered on his assigned area of influence
  • Appraise, problem solve and provide constructive feedback from testing phases
  • Root cause analysis and defect analysis with the ability to validate assumptions and propose potential solutions to problems
  • Work with internal / external partners and groups whilst maintaining the quality benchmark and project KPIs
  • Solutions oriented problem solver with an ability to understand, define, propose and implement solutions
  • Mentor and cultivate others within their project team
  • Monitor and drive product quality KPIs throughout project duration to give a constant heartbeat on product quality
  • Ensure testing processes and practices are followed, advocating quality practices with partners where needed, to protect and uphold product quality
  • Work with internal and external partners and stakeholders across a range of technology disciplines and geographic locations
  • Promote quality upstream and advocating best practices to achieve this
  • Produce and present reports to stakeholders using data that represent product quality KPIs

Qualifications

  • 5 years of experience in a software development environment
  • Risk management and solutions oriented problem solving techniques
  • Strong communicator across technical and non-technical disciplines with the ability to influence where needed
  • An appreciation or practical understanding analytics and KPIs as a way of tracking product quality
  • Self-starter; capable of operating with some autonomy under minimal supervision, comfortable conversing within engineering disciplines with and eye to promote best in class quality principles
  • Test case test management software experience i.e. TestRail, TM4J
  • Experience of shipping mobile titles built in UE4 or Unreal
  • Bachelor's degree in any number of related fields including Computer Science, Game Production/Development, Business
  • Excellent knowledge of production life cycle, tools, processes and execution planning
  • Experience in a Scrum / Agile software development environment
  • Proficient with MS Word, Excel, PowerPoint, and Jira
  • Hands-on experience shipping mobile titles

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Community / Marketing Title: Lead Quality Assurance Analyst - Temporary

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-05-25 18:01:01.1

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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