Quality Designer - Core Technology

Requisition Number: 166091

Position Title: Quality Designer I

External Description:

Development Technology & Solutions

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they drive quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.

Industrial Toys, creators of Midnight Star and Midnight Star: Renegade, has taken on their next mission of creating the newest FPS title for mobile: Battlefield. Building on hard-won knowledge as an indie studio, we've joined forces with EA to work towards our vision of what it means to be "Mobile To The Core!" If you're interested in creating new experiences to reach mobile players around the world, join up today!

Our team culture is collaborative, and we expect everyone to think like game makers and approach development with a Player First perspective. The Lead QA Analyst and team are accountable for delivering the QA project planning, requirements and deliverables. You will work with the QA Development Manager to meet schedules and ensure the creation and execution of test coverage and project metrics.

As a Lead QA Analyst your time will be focused on ensuring that project deliverables are being completed on time through test planning and active participation in the test responsibilities while maintaining EA's high standard of quality. Additionally, you will focus on improving the operational effectiveness of QA efforts by assessing current quality assurance practices and incorporating new QA strategies.

Responsibilities:

• Be the primary QA contact for the Core Tech & Tools development team that you will be embedded with.
• You will work embedded with Senior Engineers for the Tech & Tools team, creating test plans for internal facing tool development.
• You have an eye for test cases that would be good candidates for test automation, and have the ability to write test steps in Gherkins or other automation frameworks to hand off to QA Engineers.
• Comfortable working with internal and external teams, and diverse domain experts across different time zones.
• Prioritize the player first, ensuring that feedback is delivered with the community in mind while still accounting for development constraints such as timelines and budgets.
• Create test cases, test plans and suites, defect tracking and regression tests.
• Develop scripts supporting both manual and automation testing.
• Be a process advocate. Both for efficiencies on your team, and for behaviors that bring defects into the product upstream.
• Create reports to multiple teams to communicate what quality level using data.
• Identify and escalate risk that impacts project goals proposing potential solutions.
• Root cause analysis and defect analysis with the ability to validate assumptions and propose potential solutions to problems.
• Monitor and promote product quality Indicators throughout project duration to give a constant heartbeat on product quality.
• Work with Engineers to perform Root cause analysis on crash logs and crash trends using tools such as Backtrace, Firebase Crashlytics, or Big Query.
• Mentor and cultivate junior members within their project team.

Qualifications

• Intermediate knowledge of programming language preferred (Python, C#, C++, SQL).
• 5 years of experience in a software development environment.
• 2+ years experience working directly with game engines preferred (Unity, Unreal Engine).
• You are comfortable working closely with Engineering teams and have the ability to think like an Engineer when communicating what good looks like for internal tool development.
• Experience shipping mobile software as QA professional.
• Excellent knowledge of production lifecycle stages & processes.
• Is comfortable in the drivers seat of risk management.
• Experience applying data to tell a story.
• Can advocate for industry leading quality principles.
• Bachelor's degree in related field preferred: (Computer Science, Game Production, Business).
• JSON experience preferred.
• Proficient with test case management software (Test Rail, Jira, Zephyr).

City:

State:

Community / Marketing Title: Quality Designer - Core Technology

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 121

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.