Brazil Mobile Community Engagement Manager

Requisition Number: 165884

Position Title: Community Engagement Specialist

External Description:

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

 

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

 

Marketing and Commercial Organization (MCO)

 

We are Electronic Arts' Marketing and Commercial Organization (MCO). Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We foster an environment where our teams create the most amazing work of their career while inspiring the world to play.

 

Reporting to our Mobile Publishing & Marketing Manager, the Community Engagement Manager will manage the management EA's Mobile social media campaigns in Brazil. You will develop and launch local social channels for EA core mobile franchises in the market. They will manage the local implementation of social content strategies, and work with all partners to manage content calendars, scheduling, and publishing of content. We ask that you have a strong grasp of social media platforms. You are a specialist, knowledgeable in industry trends and the latest innovations. You will work with important regional and global partners to integrate and align social opportunities and build EA's community base.

 

You will play an important role in the EA Emerging Markets Commercial Mobile team as it will shape the social media marketing approach, define digital initiatives and live service operations to meet the needs and feedback from our players in the region.

 

Responsibilities

You will analyze and improve the performance of the game's social media channels

You will grow content creators and influencer marketing of the game

You will plan, execute and track new initiatives and online content, through these content creators / influencers

You will analyze key metrics of content creators / influencers, and help market strategy of the game on a weekly/monthly basis

You will stablish partnerships with content creators / influencers to broaden EA's engagement with the community

You will build and maintain relationships with gamers and important community leaders

You will monitor player and community sentiments to provide relevant feedback to game studios to support high impact player centric live service programs

You will partner with EA global creative and localisation teams to create assets that both resonate with local players and are tailored for mobile platforms.

You will develop relationships with platform, brand and media partners within Brazil.

You will drive performance metrics related to revenue and user growth through operations

 

Requirements

A passion for the video games industry, and for mobile games in particular.

4+ years of experience in digital marketing on client side (digital/marketing/social) or top digital/advertising agencies.

Strong creative and editorial skills – including language localization.

Experience developing insights from social listening.

Experience with social analytics across channels.

Summarize data from many sources into relevant insights.

Experience growing social communities and developing content on social platforms.

Basic creative skills e.g. Photoshop.

Working knowledge of tools like Synthesio, Social Bakers, Hootsuite, Tweetdeck, Datasift, Radian 6.

Creative, player first approach.

Written & spoken Brazilian Portuguese language proficiency

 

Join us in driving the next revolution in games.

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Community / Marketing Title: Brazil Mobile Community Engagement Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

Acerca de Electornic Arts

En Electronic Arts, nuestro objetivo es inspirar al mundo para que juegue. Creamos experiencias de juego nuevas y extraordinarias para nuestros millones de jugadores de todo el mundo, mediante la unión de personas con talento que combinan creatividad, innovación y pasión. Sabemos que nuestro punto fuerte es la diversidad de nuestra gente. Sumergimos a nuestros empleados en una cultura inclusiva y proporcionamos oportunidades de aprendizaje y liderazgo para que realicen el trabajo más impactante y gratificante de sus carreras.

Nuestros empleados son lo más importante. Ofrecemos paquetes de prestaciones completos que se centran en la salud y el bienestar para respaldar tus necesidades y ayudarte a equilibrar carrera y vida personal. Ofrecemos acceso a unos entornos de trabajo dinámicos y de colaboración, oportunidades para conectarnos y contribuir mediante los grupos de recursos de empleados, así como apoyo para una vida equilibrada con días libres pagados, bajas de maternidad y paternidad, además de videojuegos gratuitos y mucho más.

Electronic Arts ofrece igualdad de oportunidades. Nuestras decisiones de empleo se hacen independientemente de raza, color, nacionalidad, ascendencia, sexo, género, identidad o expresión de género, orientación sexual, edad, información genética, religión, discapacidad, condición médica, embarazo o estado civil, familiar o de veterano, o de cualquier otra característica protegida por ley. Electronic Arts también lleva a cabo ajustes de espacios de trabajo para individuos cualificados con discapacidades, de acuerdo con la legislación aplicable.

Days Open: 69

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.