Contract Technical Writer - Developer Experience Platform

Requisition Number: 164916

Position Title: Program Manager II

External Description:

1 year contract position

EADP

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA’s games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social

The Challenge Ahead

As EA moves towards making game play smarter, better, and more personalized, the infrastructure to support this transformation is increasingly challenging to manage because of complexity and scale. It will require both the ability to address current customer pain points, and also the ability to come up with fresh solutions to problems before they've even happened. The EADP Developer Experience team makes it easy to create the entire suite of EA services and infrastructure from any mobile or web-enabled device, anywhere in the world.

We are looking for a Technical Writer that has a background in writing, editing, and organizing technical content to join our team and make it easy for game development teams to understand EA Digital Platform tools and services. If you want the opportunity to create outstanding documentation that aids building and operating scalable services and tools, then this is the team for you.

Reporting to a Director of Program Management you will work with excellent technologists, designers, and product managers to improve the lives of game producers, developers, and operations engineers building on the EA Digital Platform.

Responsibilities:

• You will work with engineers and product managers to create product overviews, how-to instructions, and integration guides
• Ensure product teams publish high-quality documentation by providing consulting, reviewing, and editing services
• Work with technical writers and UX designers to implement and revise the EADP style guide
• You will guide documentation tooling and process improvement across multiple, simultaneous projects and systems

Requirements

• 3+ years of computer-related technical writing experience
• 1+ years experience writing for web services and software products
• Experience working in an Agile development environment
• Good technical background and knowledge is a requirement; related degree or experience that expresses skills with documenting technical concepts and systems
• Experience using a CMS or similar knowledge management systems to organize and create documentation
• Experience creating documentation that is concise and accurate
• Doesn't miss the particulars
• Can translate technical concepts into written format, provide expertise while also being collaborative

Desired Experience

• Experience working with REST APIs.
• Programming or scripting experience.

To be considered for this position, please be prepared to provide writing samples.

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Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 128

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.