Senior Product Manager

Requisition Number: 164799

Position Title: Sr. Product Manager II

External Description:

The Information Technology group (EAIT) works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play."

We want to provide the best game creation experience for anyone in the world interested in building games, at any time no matter where they are!

You will report to the Director of Product, Game Creation IT and lead the next generation of capabilities to plan and gain insights into how EA can meet the needs of creators worldwide.

Create product vision, goals and roadmap based on correctly solving the right problems

• You will uncover underlying studio developers' needs by understanding their pain points (focusing on the "why")
• You will make the case for change and decide what problems to invest in
• You will steer partners away from solutions and help them focus on the problems instead
• You will work with partners to establish the right goals
• You will help us determine product strategy that aligns with EA's complex product ecosystem, considering industry trends, vendor marketspace, and organizational priorities

Determine what capabilities and delivery approach will have the biggest return on investment

• Transform specific customer requests into prioritized capabilities that solve the underlying need
• Determine and document customer journey, process maps, and detailed user stories/requirements
• Partner with engineering, UX, and vendors to assess build vs. buy options, focused on delivering simple and scalable solutions with a reasonable time to value
• Determine trade-offs and fit gap analysis to guide product decisions and set partner expectations

Manage delivery cycle to take ideas from concept to implementation

• Refine requirements based on prototyping, and iterative feedback, acting as a bridge between customer desires and technical realities
• Ensure end-to-end product release including feature development, integrations, data migration, cutover from legacy applications, and stabilization/support
• Manage sprint plans, issues, and decisions, anticipating risk and ensuring focus stays on maximizing value within the timeline and resource constraints
• Manage resource allocation, budget and spend
• Track and communicate progress while managing user/partner/leadership expectations

Manage change and improve product to adapt to changing customer needs

• Promote collaboration with partner groups on process, people and policy changes to enhance product changes
• Build awareness, excitement and knowledge of new features through communication, training material creation and facilitation of training sessions
• Solicit feedback and analyze data to always learn and evolve product and approach
• Bridge decisions, issues and focus of several products to ensure product line as a whole is delivering a delightful user experience

Qualifications

Expertise in:

• Technical knowledge of software development with a focus on rapid, large-scale distributed development, test and release cycles, having written code that is in production.
• An understanding of cloud-based technologies (AWS, Azure) and solutions that they support
• An understanding how to measure product health against several metrics
• Influence studio partners on cloud-based solutions across several game creation components
• Improve product experience and customer success
• Prior industry experience leading cloud-based system evaluations and technology implementations in a product management role with a history of being able to get teams to work on the right outcomes
• Work and to manage the work of others

Achieved tangible goals:

• Led structured and detailed planning including timeline and budget considerations
• Comprehensive end-to-end thought process
• Anticipated potential issues and create creative solutions
• Prioritized and made decisions working with partners
• Adaptation to changing business models and organization structures

Convey ideas and manage conflict including:

• Organize small and large meetings/workshops
• Create written deliverables (presentations, requirement documentation, emails) for teams, partners and executives
• Communicate all product capabilities

• Ability to travel (less than 20%)

City:

State:

Community / Marketing Title: Senior Product Manager

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText: EA est un employeur qui offre l'égalité d'accès à l'emploi. Toutes les décisions d'emploi sont prises sans prendre en considération les critères de race, couleur de la peau, origine ethnique, descendance, sexe, genre, identité ou expressions de genre, orientation sexuelle, âge, de nature génétique, religion, invalidité, état de santé, grossesse, situation matrimoniale, situation familiale, état d'ancien combattant, ou encore toute autre caractéristique protégée par la loi. Nous tiendrons aussi compte des candidats qualifiés à l'emploi possédant un casier judiciaire, en vertu de la loi en vigueur. EA veille aussi à procéder à des aménagements spéciaux en milieu de travail pour les candidats qualifiés et présentant une invalidité, tel que requis par la loi en vigueur.

Days Open: 524

Can this position be remote?: 1

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.