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Application Engineer- Contractor Role

Plats: Hyderabad, Telangana, India

Meddelande

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Requisition Number: 164798

Position Title: ITO Services Specialist II

External Description:

Title: Applications Engineer - IT Business Management (ITBM)

Location: Hyderabad

You will report to: Senior Applications Architect, ITBM

The Information Technology group (EAIT) works as a global team to empower EA's employees and business operations to be creative, collaborative, and productive. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. Our mission is to bring creative technology services to each of these areas, working across the company to "ensure better play."

As an Application Engineer you will provide functional, technical and application management expertise in delivery of solutions needed to run IT including Asset Management and CMDB.

Application Engineer will help build, configuration and customizations and lifecycle management of the application(s) for which they are responsible and will participate in the creation and implementation of technology roadmaps including periodic application/technology rationalisation to accomplish value of current IT investments.

Responsibilities:

  • You have at least 3+ years in a similar role.
  • Service-focused attitude oriented
  • Translate customer requirements into technical solutions
  • You will deal with all levels of management and staff
  • Conduct complex problem analysis and ability to resolve difficult problems or problematic situations
  • Work with IT teams and departments to create solutions and participate in projects
  • Configure, maintain, and administer multiple ITBM applications/tools
  • Work with the team to maintain the architecture of existing ITBM products / implementations
  • Work with vendors on complex issues
  • Provide L3 application expertise to ensure efficient daily operation; Oversight and resolution of outages with other groups
  • Provide functional and technical expertise on applications for medium/high complexity projects that achieve value
  • Provide understanding of other boundary system applications which may serve as a data source
  • Provide technical expertise for projects within specific application or technology areas using all resources using Agile methodology.
  • Provide medium/high complexity projects by authoring/reviewing functional/technical design specs, leading code reviews and testing using EA's D&I and Agile/Scrum development methodologies
  • Implement enhancements or upgrades and ensure that technology standards
  • Support partners by providing functional expertise for ITBM products and advise on improvements
  • Excellent verbal and written customer service skills
  • Must be flexible and adaptable to changing business models and organisation structures
  • Stay on top of technology, participate in brainstorming sessions and contribute ideas to our products and tech stack
  • Experience working in a distributed global team
  • Flexible to work during or overlapping North American time zones
  • Willing to travel.

Job Qualifications:

  • Have 3+ years experience in configuring and building components in Asset Management or Configuration Management systems or similar complex Enterprise Applications experience
  • Working knowledge of software applications and data quality management
  • Experience with the following: MS SQL, Python, PowerShell and Bash scripting
  • Have an understanding and Administration experience of Unix/Linux Systems, Windows Server and Desktop operating systems, Databases MS SQL, Oracle
  • Working knowledge of Enterprise networks and ability to troubleshoot network related issues
  • Application and systems troubleshooting skills
  • Automation and scripting skills focusing on integrating independent services togethers

Educational Requirements:

  • BS or other related I.T Degree in equivalent qualification or 4+ years of industry experience in systems engineering/administration/infrastructure with a specialisation around on-premise, virtualization and cloud-based architectures

What We'd Also Like to See:

  • Experience with Amazon Web Services, Azure, Desktop, Server and VMware Virtualization Administration
  • Certification Tracks: RCHE/Linux, MCITP, MCSE, CompTIA, AWS, VMWare…

City:

State:

Community / Marketing Title: Application Engineer- Contractor Role

Company Profile:

Electronic Arts Inc. är ett globalt ledande mjukvaruföretag för interaktiv underhållning. EA levererar spel, innehåll och onlinetjänster för internetuppkopplade spelkonsoler, persondatorer, mobiltelefoner och surfplattor.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 95

Can this position be remote?: 0

EEO Employer Verbiage:

Om EA

På Electronic Arts är vårt mål att inspirera världen till att spela. Vi skapar fantastiska nya spelupplevelser för miljontals spelare världen över genom att sammanföra talangfulla människor som kombinerar kreativitet, innovation och passion. Vi vet att vår mångfald är vår styrka. Vi skapar en inkluderande kultur för våra anställda och ger dem möjligheter att lära sig nya saker och vägleda andra anställda så de kan utföra sitt livs viktigaste och mest givande arbete.

Vi sätter våra anställda i första rummet. Vi erbjuder omfattande förmånspaket med fokus på hälsa och välstånd för att möta dina behov och hjälpa dig få en bra balans mellan karriären och privatlivet. Vi erbjuder dynamiska och samarbetsinriktade arbetsmiljöer, möjlighet att samverka via våra resursgrupper och hjälp med ett balanserat liv genom betald ledighet, föräldraledighet, gratis spel och mycket mer!

Electronic Arts är en arbetsgivare med lika möjligheter. Alla anställningsbeslut görs utan hänsyn till ras, färg, ursprung, anor, kön, könsidentitet eller -uttryck, sexuell läggning, ålder, genetisk information, religion, funktionshinder, sjukdomstillstånd, graviditet, civilstånd, familjestatus, veteranstatus eller annan karakteristik som skyddas av lagen. Electronic Arts gör också arbetsplatsen tillgänglig på det sätt som krävs för kvalificerade personer med funktionshinder, enligt gällande lagar.

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