Site Reliability Engineer

Requisition Number: 164738

Position Title: Site Reliability Engineer II

External Description:

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world’s greatest games. The EAX team is driving the strategy and implementation of important initiatives for EA’s community of players to connect them to one another  and to the games they love to play. These initiatives span the digital touchpoints where players interact with the EA Network, including: EA’s gaming service on PC via Origin and the new EA Desktop application; the EA Play subscription program on PC, PlayStation, Xbox, and Steam; EA.com’s corporate, marketing and player engagement activations, and a host of other consumer experiences and strategies to connect players across platforms and within our games.

 

In your role as EAX Site Reliability Engineer, you will oversee the infrastructure platform, which means building orchestration and automation tooling to support the new EA Desktop application at global scale, all with an eye on reliability, resiliency and robustness. Reporting to the EAX SRE Manager, you will be an important contributor to the EAX SRE team based in Vancouver, Canada.

 

Joining EAX means joining the team shaping EA's online presence; evolving subscription services now spanning three major platforms; building consumer experiences that power EA's games and promoting more personalized, socially connected, and smooth experiences; and expanding our platforms across web, PC, mobile, the cloud and beyond so our players can get into the games they want to play and stay connected while playing. We like to say that "we see farther," and are committed to driving innovation to meet player needs today and in the future.

 

You’re someone with a track record for:

• Designing and developing compute infrastructure to support large-scale client service applications. In particular, in-depth experience using AWS infrastructure.
• Designing and developing tools to aid in the orchestration and management of infrastructure and applications.
• Maintaining multi-tenanted kubernetes clusters following industry recommended SRE tenets of monitoring, change management, emergency response, provisioning, capacity planning, efficiency and performance.
• Collaborating with peers and partners across many locations to identify and support a shared set of goals and applications.
• Working with CI/CD pipelines to achieve multiple deployments per hour/day.
• Researching and helping adopt technologies that improve team efficiency and capability.
• Investigating complex problems and recommending appropriate data-driven solutions based on available tooling, information and requirements.
• Defining metrics and identifying accurate SLOs to help track and maintain overall quality of service.
• Troubleshooting and addressing high-severity issues in a live service environment.

You also bring the following skills or experiences to our team:

• Understanding of networking fundamentals and configurations (VPN, Virtual IP, VPC, CDN).
• 3+ years of experience in a technical role focused on development or operation of diverse and complex services or legacy systems.
• Experience with full-stack web development, particularly with NodeJS, Ruby on Rails, Go.
• Experience with provisioning tools such as Terraform/Cloudformation/Helm.
• Experience with changes in pace and direction that may occur in a large team environment.

In a typical week, the EAX Site Reliability Engineer could …

• Work on our infrastructure-as-code tooling to support the continued runtime operation of our infrastructure platform supporting millions of gamers.
• Work with technical leads and developers in other EAX application teams to identify and advocate for architecture and service changes to improve reliability and performance.
• Work with developers and other SRE to investigate and resolve performance or functionality issues.
• Experiment with new technologies to solve current challenges.
• Work with vendors to evaluate and adopt their products into our infrastructure platform.

 

You’ll build relationships and work with…

• Other members of the EAX organization, especially technical leads.
• Vendors such as Grafana, New Relic, AWS.

City:

State:

Community / Marketing Title: Site Reliability Engineer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 132

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.