Operations Manager

Requisition Number: 164476

Position Title: DD I

External Description:

Report to Studio Director of EA Create Shanghai.

The EA Create Shanghai studio is looking for an experienced, and fun-loving individual to join our leadership team and help create EA's next big AAA title.

EA Create Shanghai is a center for distributed development across EA's game studios where we get to work on popular franchises such as Battlefield, Apex Legends, Need for Speed, Plants vs. Zombies, EA Sports and many more. We aim to provide game studio partners art production solutions while focusing on refining and expanding our studio capabilities.

The Operations Manager manages cross organizational operations and project management at EA Create Shanghai studio. You will be the participate in strategic decisions across all studio projects while developing plans and implementing these plans.

Our leadership team is composed of experienced game developers from all over the world. We are an international group and we aim to create a fun work culture and environment worthy of a top-notch global game company. We promote staff-motivated culture projects such as photography club, studio parties, bike riding club, tabletop games, Friday happy hours to improve intra-studio relationships between project teams.

Responsibilities:

• You will manage all local contracts including partner reviews with Create, legal, accounting, and tax
• Manage all training projects as from planning, scheduling, to tracking and improvements
• Support studio leadership to oversee studio-wide standards development and reporting
• You will oversee all studio-wide events
• Manage studio budgets (purchases, reconcile actuals, and reporting)
• You will be the bridge between EA Create and EA China for policy agreement and operational understanding
• Support studio leadership on resourcing, talent acquisition, and retention projects
• Support DDs on capacity planning and tracking
• Support Art Production:
• Minimize bottlenecks while ensuring the production pipeline matches with the needs of the game studios;
• Identify project risks through regular monitoring of production status, team morale and communication channels; call out project risks and create mitigation plans before they become an issue;
• Manage through change request process by communicating to project partners the nature of the change request, the cost of changes and the prioritization of the changes;
• Find and address attrition risks

Qualifications:

• 3+ years of project management or operations management experience. PMP Certification (or Scrum certification) an asset;
• Excellent process mindset and documentation ability, previous process reengineering experience an added advantage;
• Solid Project Management software experience including but not excluding to: JIRA, Confluence, Shotgun, SharePoint, Visio or other visualization and diagramming tools;
• Across all levels of an organization, mediation and conflict resolution; Enjoy team setting and experience building working relationship with remote locations and global teams;
• People management experience with performance tracking and career development planning
• Fluent in English and Mandarin;
• Previous vendor management experience in distributed development is a big plus

City:

State:

Community / Marketing Title: Operations Manager

Company Profile:

Electronic Arts Inc. är ett globalt ledande mjukvaruföretag för interaktiv underhållning. EA levererar spel, innehåll och onlinetjänster för internetuppkopplade spelkonsoler, persondatorer, mobiltelefoner och surfplattor.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 57

Can this position be remote?:

EEO Employer Verbiage:

Om EA

På Electronic Arts är vårt mål att inspirera världen till att spela. Vi skapar fantastiska nya spelupplevelser för miljontals spelare världen över genom att sammanföra talangfulla människor som kombinerar kreativitet, innovation och passion. Vi vet att vår mångfald är vår styrka. Vi skapar en inkluderande kultur för våra anställda och ger dem möjligheter att lära sig nya saker och vägleda andra anställda så de kan utföra sitt livs viktigaste och mest givande arbete.

Vi sätter våra anställda i första rummet. Vi erbjuder omfattande förmånspaket med fokus på hälsa och välstånd för att möta dina behov och hjälpa dig få en bra balans mellan karriären och privatlivet. Vi erbjuder dynamiska och samarbetsinriktade arbetsmiljöer, möjlighet att samverka via våra resursgrupper och hjälp med ett balanserat liv genom betald ledighet, föräldraledighet, gratis spel och mycket mer!

Electronic Arts är en arbetsgivare med lika möjligheter. Alla anställningsbeslut görs utan hänsyn till ras, färg, ursprung, anor, kön, könsidentitet eller -uttryck, sexuell läggning, ålder, genetisk information, religion, funktionshinder, sjukdomstillstånd, graviditet, civilstånd, familjestatus, veteranstatus eller annan karakteristik som skyddas av lagen. Electronic Arts gör också arbetsplatsen tillgänglig på det sätt som krävs för kvalificerade personer med funktionshinder, enligt gällande lagar.