Site Reliability Engineer

Location: Vancouver, British Columbia, Canada

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Requisition Number: 164456

Position Title: Software Engineer I

External Description:

Development Technology and Services (DTS) powers EA studios to create even greater player experiences. We help shape the future from the way games are created, to how they are played and viewed.

We are a global team and also the largest studio within EA! DTS proudly consists of the following teams: Engineering Services (ES), Studios Data Insights, and Quality, Verification, and Standards.

EA Sports Site Reliability Engineer

The Quality, Verification, and Standards engineering team is looking for a talented Site Reliability Engineer to join our team. We’re looking for candidates with high energy, dedication, and passion for technology.

The successful candidate will partner with our Senior Engineering Manager, Supervising Development Director, and Technical Director to estimate and execute projects and deliver excellent results. He or she should have demonstrated ability to work effectively with large-scale systems and possess proven ability to multi-task and prioritize. This position requires excellent troubleshooting skills, strong attention to detail, with strong focus on uptime and predictability.  The successful candidate should be passionate building automation to reduce manual tasks. This role will also involve some on-call support duties.

Responsibilities:

  • Directly supports engineering environments, through all stages of development.
  • Performs OS configuration and management.
  • Troubleshoots application, network, and server-level problems.
  • Designs and develops extensive scripting and productivity enhancing tools for automation of system administration tasks
  • Maintains documentation of systems configurations and procedures, including runbooks for live support.
  • Support an “always-on” network infrastructure.
  • Be “on-call” when needed to support feature launches, live events, and emergency escalations.
  • Troubleshoot and correct issues raised from production and live services operations.
  • Evaluate and adopt technologies which improve the team efficiency and platform capabilities.
  • Work with our team and others to implement best of breed technologies and provide support within a follow the sun model.

Technical Requirements:

  • Bachelor's degree from an accredited education institution in Computer engineering, computer science, information systems or equivalent
  • 4+ years of experience with relevant Windows environments (IIS, etc.)
  • Keen interest in DevOps methodologies and technologies: Docker and Kubernetes are important, Chef is not.
  • Working knowledge of the following scripting languages: PowerShell, Groovy, Jenkinsfile
  • Working knowledge of the following data structures: ELK stack is important, MongoDB is not.
  • Experience with AWS.
  • Experience with Jenkins, CI/CD, and pipelines.
  • Working knowledge of distributed source control such as Git within GitLab.
  • Alerting systems (Zabbix etc) may be more important that reporting tools (Kibana etc), but both are useful.
  • Analytical and problem-solving skills aligned with enthusiasm, aptitude, attitude and motivation to learn
  • Strong communication skills, to partner with people and problem solve to reach common goals. 

Good to have:

  • Additional experience with Cloud based server deployments (AWS, EC2, OpenStack, etc)
  • Hands-on experience working with various network technologies – NLB, VPN, Firewall, Ethernet Switches & Routers, Sniffers, TCP/IP, Network Subnetting, VLANs, etc

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Community / Marketing Title: Site Reliability Engineer

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-02-22 17:38:50.153

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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