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Senior UX Researcher (Star Wars Team)

Location: Los Angeles, CA, USA

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This position is no longer open.

Requisition Number: 164416

Position Title: Sr Researcher

External Description:

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— Apex Legends, The Sims, Jedi: Fallen Order, and Madden to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

We are looking for a Senior UX Researcher who should not only love to play games but also has a passion for shaping and evaluating the gaming experience. You are excited to be part of an accomplished and advanced team shaping the future of EA games across devices. You will apply your passion for research and digital entertainment to the development of fun and creative gaming experiences. You will develop research plans that span the full product development cycle and integrate user research into the development process. 

You will conduct research for a game in the Star Wars Universe at Respawn (Chatsworth).  You will report to the Respawn/DICE LA UXR Manager 

 

Main responsibilities: 

  • Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console)
  • Analyze relevant data from mixed research methods (interviews, lab studies, heuristic evaluations, surveys, telemetry)
  • Work closely with game teams and studio leadership to understand franchise goals and strategies
  • Effectively communicate research results to multiple levels of the organization in creative ways that create impact, while providing recommendations and ongoing design consultation
  • Develop long-term user research plans for EA’s titles
  • Create new methodologies for each product’s unique gameplay and sensibility while maintaining research quality and process
  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work

 

Qualifications & Skills: 

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience
  • You have 4+ years’ industry experience in research design and conducting user research studies across platforms
  • You have expertise in research design, experienced in multiple methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking) 
  • You have experience in information design, game design principles, or consumer or entertainment software industry
  • You can assimilate new ideas and information quickly, recommend actions using objective data, and influence the actions taken based on that data
  • You can write and present influential reports
  • Experience with statistical packages (such as SPSS or R) desirable




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Community / Marketing Title: Senior UX Researcher (Star Wars Team)

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 45

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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