Senior Manager, Site Reliability Engineering

Requisition Number: 163473

Position Title: Sr Manager Site Reliability Engineering

External Description:

Senior Manager, Site Reliability Engineering

Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As the Senior Manager of Site Reliability Engineering, you will report to the Director of DevOps.

Responsibilities:

• You will coach direct-reporting development managers and partner with external shared service teams to accomplish franchise requirements.
• You will build and run production and internal business services.
• You will maintain a deployment pipeline through the use of configuration management.
• You will promote best practices in Change Management to ensure Uptime Service level agreements are met.
• You will manage important live issues and promote resolution and root cause analysis.
• You will establish and assign franchise level goals from defined from organizational goals; achieve project deliverables through managing team at a franchise level.
• You will make decisions around the balance between quality/time/cost, and directing the team accordingly.
• You will be the escalation path for on-call incident response and triage.
• You will perform root cause analysis and post-mortems with an eye towards future prevention.
• You will create configuration management and infrastructure automation.
• You will design CI/CD pipelines and core infrastructure services.

Requirements

• Bachelor's Degree or equivalent professional experience.
• 8+ years project management or team leadership experience.
• 3+ years of experience managing talent, budgets.
• Experience managing team budget and budget planning process.

City:

State:

Community / Marketing Title: Senior Manager, Site Reliability Engineering

Company Profile:

Electronic Arts Inc. es una empresa de software de entretenimiento interactivo líder a nivel mundial. EA distribuye juegos, contenido y servicios en línea para consolas, ordenadores personales, teléfonos móviles y tabletas conectados a Internet.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 383

Can this position be remote?: 0

EEO Employer Verbiage:

EA ofrece igualdad de oportunidades. Nuestras decisiones de empleo se hacen independientemente de raza, color, nacionalidad, ascendencia, sexo, género, identidad o expresión de género, orientación sexual, edad, información genética, religión, discapacidad, condición médica, embarazo o estado civil, familiar o de veterano. EA también lleva a cabo ajustes de espacios de trabajo para individuos cualificados con discapacidades, de acuerdo con la ley aplicable.