Jira Administrator

Requisition Number: 162963

Position Title: Program Manager II

External Description:

JIRA DEVELOPER/ADMINISTRATOR

(Contract, 9 months estimation)

Frostbite

Frostbite is EA’s state-of-the-art multi-platform game development engine. Our global team empowers game creators to shape the future of gaming by developing creative engine features and outstanding tools. We are honored to have thousands of game developers all over the world using Frostbite to create some of the most amazing games and player experiences in the industry.

What does a Jira Developer/Administrator do?

As a Jira Developer/Administrator contractor, you will help define, support, maintain, suggest best practices, and implement changes/configurations to Jira and plugins to better support changes aimed to increase efficiencies and Program Management tooling experiences.Your expertise in developing, maintaining and supporting automation workflows in Atlassian to streamline our processes using the Jira plugins such as ALM Works Structure. The ability to document and effectively roll out training prior to change management will be important.

As part of the Jira Developer role, you will collaborate with people across client’s multiple functional departments to define, suggest best practices and implement changes/configurations to Jira, Confluence and other Atlassian tools and plugins to better support changes aimed to increase efficiency through SDLC (Software Development Life Cycle).

 Responsibilities:

• Perform Jira administration of Atlassian tools: Jira and add-on support Jira Structure by ALM Works
• Business Process Analysis as it relates to workflow configuration,support of ongoing requirements, and environment management
• Design and develop workflows; build custom applications; develop mechanisms to automate manual processes
• Provide JIRA subject matter expertise in discussions regarding governance within JIRA, especially as new implications arise in the environment with internal/external users accessing the current and new instance
• Building dashboards and reports.
• Creating and maintaining technical and/or user facing documentation for training
• Developing and executing automation in close collaboration with cross-functional team members/key stakeholders
• Providing data analysis, process improvements, creative problem solving, and cross-functional collaboration
• Working with remote teams and team members desired
• Working with Agile projects and processes with multiple cross-functional teams

Requirements:

• Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons and integrations for the Program Management team
• Collaborate with cross-functional teams across organizations to gather requirements to develop and deliver solutions to optimize the tooling experiences for Program Managers
• Design custom Jira workflows for different issues types to assist in automation
• Create, customize, and maintain support dashboards and advanced filters for end users reporting capabilities
• Develop metrics dashboards, heatmaps, reports to provide development teams and senior leadership with meaningful operational/performance metrics and status reports
• Ability to balance user requests and business needs against established JIRA governance best practices.
• Traditional Java development experience and understanding how to use HTML/CSS/JS and using/extending REST/API Services
• Ability to multi-task and balance tasks with varying priorities.
• Maintaining strong and healthy relationships with key stakeholders
• 1+ years’ experience gathering requirements from key stakeholders
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.

Helpful, But Not Required:

• Implementing custom JQL functions (Jira Query Language)
• Developing custom scripts/Rest APIs
• Knowledge of Structure’s Expr formulas
• Experience creating JIRA plugins utilizing Atlassian’s REST APIs

City:

State:

Community / Marketing Title: Jira Administrator

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 154

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。