Shared Services Senior Specialist

Requisition Number: 162761

Position Title: Specialist IV, Shared Services

External Description:

Shared Services Senior AR Accountant

The CFO organization comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance.

We use progressive tools to analyze and visualize data, telling the story of financial drivers, performance, risks and opportunities. We value attributes like collaboration and learning. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

Responsibilities:

This position reports to the Regional Shared Services Manager and supports the Asia licensing business in the Asia region. This is a key role and will involve the management of all billing and collection activities for the Asia region. Operating in a fast-paced culture, you will be a self-starter with superior organisational skills and be able to manage your day-to-day tasks independently.

You will be responsible for the day to day operations and ensuring accurate and timely processing of billing activities and oversee the related collection and AR/credit activities, including monthly closing and reconciliations, revenue recognition and bad debt provisioning. These include managing the monthly invoicing, receipts/bank reconciliation, WHT/tax reconciliation, maintenance of billing data accuracy, and monitoring collections and following up on the outstanding customer accounts. You will provide AR aging, collections reports and cash flow forecast and periodic reviews of customer credit limit. You will also continuously drive improvements to optimize processes and ensure compliance to statutory requirements.

You are a strong team player and are communicative, dynamic, and adaptable to a fast paced and diverse environment.

 

• Ensuring invoices and/or credit notes are processed and issued timely as per contractual agreements
• Follow up on approvals with sales managers on billing details
• Follow up on, collect and allocate payments to correct invoices/VAT credit notes
• Communicate with customers via phone, email
• Initiate collection efforts, monitor customer account details for non-payments, delayed payments, and other irregularities
• Research, investigate and resolve payment discrepancies or customer queries. Escalate disputes as required
• Perform preliminary credit checks on customer’s financials
• To support credit hold releases and monitor customers’ AR accounts are not exceeded by credit limits
• Perform account reconciliations including WHT
• Generate age analysis, maintain customer files and records
• Prepare AR metrics and review weekly AR aging to ensure compliance
• Assist with month-end closing and audit support
• Maintenance of customers profile is required and to also provide internal/external audit support, as necessary.
• Review contracts/agreements, identify pertinent terms and issues and collaborate with local controllership teams to provide appropriate accounting guidance and propose solutions within Company’s revenue recognition policy.

Qualifications:

• Degree in Accounting, Business, Finance or equivalent with 5-8 years of accounts receivable and general accounting experience in MNCs
• Knowledge of accounts receivable and multi-currency transactions in Asia (China, Korea, SEA experience will be advantageous)
• Knowledge of Billing and Collections procedures
• Basic knowledge on relevant international tax, sales tax, and VAT
• Knowledge of regulatory and compliance requirements
• Knowledge of general accounting principles (606 or any latest changes regarding non-GAAP accounting principles)
• Knowledge on revenue recognition, specifically IFRS 15 and US GAAP
• Strong proficiency in programs such as MS Office (Word, Excel and Outlook) and proficiency in Oracle R12, Sony CDS, HFM is preferred
• Experience in providing AR and customer reporting to internal partners and stakeholders

 

• Language - high level of proficiency in both written and spoken English and Mandarin is essential
• Attention to detail and high accuracy in work performed
• Strong communication and inter-personal skills to communicate with multiple stakeholders
• Strong analytical, problem resolving and organizational skills
• Ability to work independently, multitask and deliver on multiple deadlines
• Must be resourceful and tenacious
• Identify and develop best practices and process improvements
• Have a sense of urgency and escalate as appropriate
• Commitment to excellent customer service
• Ability to adapt and perform ad hoc tasks as necessary

City:

State:

Community / Marketing Title: Shared Services Senior Specialist

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 130

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.