Lead DevOps Engineer

Requisition Number: 162564

Position Title: Program Manager II

External Description:

Lead DevOps Engineer

 

Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world’s greatest games. The EAX team is driving the strategy and implementation of important projects for EA’s community of players to connect them to one another and to the games they love to play. These projects include EA Access, our cross-platform subscription on PS4 and Xbox One; Origin, EA’s gaming service on PC and through Steam; and a host of other experiences and strategies to connect friends across platforms and within our games.

You will report to the Senior Manager of EAX Support and will lead our DevOps Engineers in our Technical Operations team. You will build technical and professional relationships within a cross-functional team. Our teams will lean on you and your team, during all phases of the service life cycle, from build-out, deployment, to ongoing service support and maintenance. You will also guide the creation of all documentation needed to assure a high level of service.

You’re someone with a track record including the following:

• Lead projects
• Knowledge of ITIL Service Operation processes
• Experienced in process implementation within an operational context
• Make self available to other staff members as a source of information.
• Mentor team members 

You also bring the following skills or experiences to our team:

• Working knowledge of relevant operating systems, languages and environments
• Advanced in the concepts and implementation of CI/CD. 
• Collaborative and passionate about leading change.
• At least 5 years of working with n-tier SOA applications in Java, Scala or Python in a web 2.0, enterprise IT, service provider, or web service environment.
• Expert level practical AWS and Kubernetes experience.

Responsibilities:

In a typical week as an EAX TechOps Lead…

• You would coordinate tasks from the backlog for the team
• You would meet with your leadership team to discuss ongoing and upcoming projects
• You would work with your team members on their personal development and goals
• You would help remove any roadblocks for the team to complete their work
• You would review and schedule any project requests
• You would partner with other EA, EAX and external teams to reduce platform and service downtime
• We may ask you for an element of on-call in a rotation.

You will work with...

• Other members of the EAX organization to find operational efficiencies and implement changes where needed.
• The EAX SupportOps team ensuring service delivery and service level agreements expectations are met.

City:

State:

Community / Marketing Title: Lead DevOps Engineer

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 61

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.