Lead DevOps Engineer

Location: Vancouver, British Columbia, Canada

Notice

This position is no longer open.

Requisition Number: 162564

Position Title: Program Manager II

External Description:

Lead DevOps Engineer

 

Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world’s greatest games. The EAX team is driving the strategy and implementation of important projects for EA’s community of players to connect them to one another and to the games they love to play. These projects include EA Access, our cross-platform subscription on PS4 and Xbox One; Origin, EA’s gaming service on PC and through Steam; and a host of other experiences and strategies to connect friends across platforms and within our games.

You will report to the Senior Manager of EAX Support and will lead our DevOps Engineers in our Technical Operations team. You will build technical and professional relationships within a cross-functional team. Our teams will lean on you and your team, during all phases of the service life cycle, from build-out, deployment, to ongoing service support and maintenance. You will also guide the creation of all documentation needed to assure a high level of service.

You’re someone with a track record including the following:

  • Lead projects
  • Knowledge of ITIL Service Operation processes
  • Experienced in process implementation within an operational context
  • Make self available to other staff members as a source of information.
  • Mentor team members 

You also bring the following skills or experiences to our team:

  • Working knowledge of relevant operating systems, languages and environments
  • Advanced in the concepts and implementation of CI/CD. 
  • Collaborative and passionate about leading change.
  • At least 5 years of working with n-tier SOA applications in Java, Scala or Python in a web 2.0, enterprise IT, service provider, or web service environment.
  • Expert level practical AWS and Kubernetes experience.

Responsibilities:

In a typical week as an EAX TechOps Lead…

  • You would coordinate tasks from the backlog for the team
  • You would meet with your leadership team to discuss ongoing and upcoming projects
  • You would work with your team members on their personal development and goals
  • You would help remove any roadblocks for the team to complete their work
  • You would review and schedule any project requests
  • You would partner with other EA, EAX and external teams to reduce platform and service downtime
  • We may ask you for an element of on-call in a rotation.

You will work with...

  • Other members of the EAX organization to find operational efficiencies and implement changes where needed.
  • The EAX SupportOps team ensuring service delivery and service level agreements expectations are met.

City:

State:

Community / Marketing Title: Lead DevOps Engineer

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2020-09-24 19:45:41.297

EEO Employer Verbiage:

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. 

We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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