Site Reliability Engineer - Electronic Arts

Requisition Number: 162393

Position Title: Software Engineer III

External Description:

EA Digital Platform (EADP)

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA’s games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social.

You will report to our Program Manager - Technical Operations.

Who We Are

We are a multi-discipline team of engineers supporting our live services and the developers who create them. As Site Reliability Engineers our role covers the entire life-cycle of a product, from helping the developers with architecture and delivery to on-call incident response and troubleshooting. We focus on automation and continuous integration/delivery with an emphasis on solving operations issues using software, ensuring that everything we provide is efficient and supportable.

Responsibilities:

• Establish monitoring, alerting and dash-boarding to improve observability of player experience, infrastructure and application performance, and business metrics
• Hands-on design, analysis, development and troubleshooting of distributed large-scale cloud-based production systems
• Preemptively create stability, security, and performance improvements
• Make sure every service is tuned for high-availability, disaster recovery and cost
• Maintain security standards across everything we support
• Produce documentation, run books, and support tooling for online support teams

Qualifications:

• 5+ years of experience as an engineer with development experience who has improved operations with code
• Someone who communicates well with people across dozens of teams and practices
• An engineer with a devotion to automation, and an eye for efficiency
• Lead the example of engineering quality with testing, teaching and a team-minded attitude 
• Knowledgeable with system, storage, networking, security and databases
• Experience monitoring infrastructure and application stability
• An understanding of *nix is mandatory, with a preference towards RHEL and Debian
• Understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, UDP, ICMP, the OSI Model, subnetting and load balancing strategies
• Automation and orchestration, such as Chef, Terraform, Packer, or Gitlab
• Experience in languages such as: Python, Bash, Java, C#, Go, C/C++; skills in reading, understanding and writing code in the same
• Virtualization, containerization and cloud computing: AWS (preferred), GCP, Azure, VMWare ecosystem, Kubernetes (preferred), Docker

Apply

As part of the application process, we will ask you to perform a practical work test. We look forward to receiving your application!

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Community / Marketing Title: Site Reliability Engineer - Electronic Arts

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

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About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 65

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。