Site Reliability Engineer - Electronic Arts

Requisition Number: 162393

Position Title: Software Engineer III

External Description:

EA Digital Platform (EADP)

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA’s games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Cloud, Commerce, Data and AI, Gameplay Services, Identity and Social.

You will report to our Program Manager - Technical Operations.

Who We Are

We are a multi-discipline team of engineers supporting our live services and the developers who create them. As Site Reliability Engineers our role covers the entire life-cycle of a product, from helping the developers with architecture and delivery to on-call incident response and troubleshooting. We focus on automation and continuous integration/delivery with an emphasis on solving operations issues using software, ensuring that everything we provide is efficient and supportable.

Responsibilities:

• Establish monitoring, alerting and dash-boarding to improve observability of player experience, infrastructure and application performance, and business metrics
• Hands-on design, analysis, development and troubleshooting of distributed large-scale cloud-based production systems
• Preemptively create stability, security, and performance improvements
• Make sure every service is tuned for high-availability, disaster recovery and cost
• Maintain security standards across everything we support
• Produce documentation, run books, and support tooling for online support teams

Qualifications:

• 5+ years of experience as an engineer with development experience who has improved operations with code
• Someone who communicates well with people across dozens of teams and practices
• An engineer with a devotion to automation, and an eye for efficiency
• Lead the example of engineering quality with testing, teaching and a team-minded attitude 
• Knowledgeable with system, storage, networking, security and databases
• Experience monitoring infrastructure and application stability
• An understanding of *nix is mandatory, with a preference towards RHEL and Debian
• Understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, UDP, ICMP, the OSI Model, subnetting and load balancing strategies
• Automation and orchestration, such as Chef, Terraform, Packer, or Gitlab
• Experience in languages such as: Python, Bash, Java, C#, Go, C/C++; skills in reading, understanding and writing code in the same
• Virtualization, containerization and cloud computing: AWS (preferred), GCP, Azure, VMWare ecosystem, Kubernetes (preferred), Docker

Apply

As part of the application process, we will ask you to perform a practical work test. We look forward to receiving your application!

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Community / Marketing Title: Site Reliability Engineer - Electronic Arts

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 65

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.