Senior Financial Analyst, WW Customer Experience

Requisition Number: 162387

Position Title: Senior Financial Analyst

External Description:

We’re EA—the world’s leading video game publisher. You’re probably familiar with many of our titles—Madden, FIFA, The Sims, Apex Legends, Battlefield, Need for Speed, and Star Wars, to name but a few. We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

Role Overview:

Our Financial Planning and Analysis (FP&A) team plays a critical role in providing strategic partnership to leaders across EA. We achieve this through effectively engaging with our partners to understand our broad strategy, analyzing data, and delivering insights to help drive EA’s current and future performance.

Located in Austin, Texas, this Senior Financial Analyst reports into the FP&A Manager for the CFO/COO organizations including Worldwide Customer Experience (WWCE) and will provide an excellent opportunity to be a collaborative business partner and trusted advisor for WWCE.  The WWCE organization is where we are on a mission to make EA known for taking care of players by delivering signature help experiences that drive engagement in our games, services, and the Player Network. WWCE is a large multinational organization made up of players taking care of players and people talking to people – whenever, wherever, and however they need us. WWCE Finance is a key partner in WWCE’s success.

What You’ll Do:

• Business Partnering
  • Partnerships with WWCE will range from the VP/Director to Ops analyst levels
  • Drive and assist the teams to provide timely and accurate reporting & analysis to assist with decision making and value creation
  • Compile and analyze financial reports, identifying discrepancies that require management's attention
  • Prepare and lead business reviews for leaders focused on the story (not just data) with clear insights and actionable presentation material
  • Drive results by partnering on business-related projects such as modeling business scenarios and tracking performance metrics 

• Financial Close, Forecasting, Reporting and Analysis
  • Responsible for WWCE forecasting, forecast alignment, spend tracking, monthly close activities, purchase order approvals, and headcount management for WWCE
  • Partner with the Accounting group to manage Close deliverables, timelines, process and reporting 

• Drive FP&A Excellence
• Identify areas for continuous improvement, standardization and automation of forecasting and reporting
• Challenge status quo and provide alternative solutions
• Ensure compliance with EA’s policies and procedures.
• Ad Hoc – projects as necessary. Examples include driving process improvements across both business partners and finance partners, scenario analysis. 

Who You Are:

• Highly-motivated, passionate self-starter
• Ability to handle multiple and competing priorities, meet tight deadlines, and to thrive in a fast-paced environment with high degree of change
• Ability to work with ambiguity and independence
• A team player able to work collaboratively, within the group and cross-functionally across business units/functions as a thought leader and partner 

Preferred Experience and Technical Skills

• BS degree in Finance/Accounting
• 3-5 years of experience required
• Demonstrated proficiency in Accounting and general GAAP knowledge
• MBA preferred
• Familiarity with customer support preferred
• Attention to detail with a high degree of accuracy on work output.
• Experience with budgeting, forecasting, reporting and analysis
• Analytical and critical thinking/creative problem-solving skills.
• Strong initiative and desire to drive change and enhance processes. Ability to proactively identify business risks and opportunities.
• Proactive, Detailed, and task management skills.
• Effective when working independently and as a team player who can work collaboratively within a group and across divisions/functions.
• Strong oral communication and interpersonal skills (cross-functional team environments).
• Excellent MS Excel and PowerPoint expertise required, familiarity with Hyperion Essbase, Tableau and Oracle preferred

 

City:

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Community / Marketing Title: Senior Financial Analyst, WW Customer Experience

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 123

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.