Customer Success Software Engineer - Linux

Requisition Number: 162292

Position Title: Associate Applications Engineer

External Description:

Who?

Electronic Arts Romania is looking for a Customer Success Engineer to charm our Game Creation teams with top quality services.

If you’ve got any of the skills bellow, we’d love to hear from you:

• Have experience of 3 years working with all customers
• Understand technology concepts - virtualization, operating systems (Linux, Windows), cloud (AWS, Azure), networking (IP, routing, firewall), source code management platforms (GitLab, GitHub), container systems (Docker, Kubernetes), scripting (Python, Bash, Powershell)
• Have the ability of expressing complex technical issues in simple and concise language
• Qualification in Computer Engineering or relevant experience

What?

As a Customer Success Engineer you will:

• Work with our Game Creation engineers and help them solve technical challenges
• Develop and test a service in production
• Work with other departments in EA to find solutions for our customer’s needs
• Create knowledge assets to help
• Focus on building and automating the our infrastructure and platforms
• Work is interdisciplinary virtual teams

The team operates in a 24x7 support model, so the ability of working shifts, weekend and holiday is required.

Why?

The opportunity for you is to:

• Learn how to provide an enterprise level service to customers
• Develop your technology skills and become a versatile IT professional
• Become a DevOps engineer

You will report to the Customer Success Manager based in Bucharest, and you will have a team of supportive colleagues that would be happy to work with you in a flat organization structure where you will be encouraged to be part of a diverse team.

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is fun. That’s why we employ the most creative, passionate people in the industry.

#LI-CN1

City:

State:

Community / Marketing Title: Customer Success Software Engineer - Linux

Company Profile:

Electronic Arts Inc. är ett globalt ledande mjukvaruföretag för interaktiv underhållning. EA levererar spel, innehåll och onlinetjänster för internetuppkopplade spelkonsoler, persondatorer, mobiltelefoner och surfplattor.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 28

Can this position be remote?:

EEO Employer Verbiage:

Om EA

På Electronic Arts är vårt mål att inspirera världen till att spela. Vi skapar fantastiska nya spelupplevelser för miljontals spelare världen över genom att sammanföra talangfulla människor som kombinerar kreativitet, innovation och passion. Vi vet att vår mångfald är vår styrka. Vi skapar en inkluderande kultur för våra anställda och ger dem möjligheter att lära sig nya saker och vägleda andra anställda så de kan utföra sitt livs viktigaste och mest givande arbete.

Vi sätter våra anställda i första rummet. Vi erbjuder omfattande förmånspaket med fokus på hälsa och välstånd för att möta dina behov och hjälpa dig få en bra balans mellan karriären och privatlivet. Vi erbjuder dynamiska och samarbetsinriktade arbetsmiljöer, möjlighet att samverka via våra resursgrupper och hjälp med ett balanserat liv genom betald ledighet, föräldraledighet, gratis spel och mycket mer!

Electronic Arts är en arbetsgivare med lika möjligheter. Alla anställningsbeslut görs utan hänsyn till ras, färg, ursprung, anor, kön, könsidentitet eller -uttryck, sexuell läggning, ålder, genetisk information, religion, funktionshinder, sjukdomstillstånd, graviditet, civilstånd, familjestatus, veteranstatus eller annan karakteristik som skyddas av lagen. Electronic Arts gör också arbetsplatsen tillgänglig på det sätt som krävs för kvalificerade personer med funktionshinder, enligt gällande lagar.