Core Community Manager, Battlefield

Requisition Number: 162220

Position Title: Sr Community Manager

External Description:

The Community Engagement Team connects the voices of EA’s 300+ million players to our global game and strategy teams, facilitating healthy conversation and working together to develop thriving communities. The Core Community Manager, Battlefield, will lead the Core Community Engagement strategy EA’s Battlefield franchise, serving as the voice of the community and engaging directly with players to provide the development team feedback on the game, and communicating with players through web, social and live stream channels.

Reporting to the Lead, EU Games Community, the mission of the Battlefield Core Community Manager is to develop trust with Battlefield players through transparent and purposeful communications. This will include building the five pillars of the Core Community role: Player Feedback, Communications Platforms, developer to player communication strategy, conversation reporting and expert insights for internal partners. The Community Manager will also work with internal partners on EA’s Positive Play Program, ensuring a safe and fun environment for our Battlefield players in the community.

Passion is the fuel that inspires our teams. You will have a deep love of EA and Battlefield, matched with community engagement expertise and an ability to develop communications strategies that achieve our goals, to strengthen overall player engagement and sentiment for the franchise across the world.

 

Responsibilities:

• Lead the global core community strategy for the Battlefield franchise.
• Lead Battlefield’s direct-to-player communications programs including anchor platforms such as blogs, forums, social, live streams, and ensuring global alignment across all partners.
• In partnership with the user research team, develop and oversee the Player Design Council for Battlefield, inclusive of tools and forums for diverse player feedback, and collaboration with developers on improvements to the game.
• Develop a network of partners both in studio and around the organization to help guide the Battlefield core community strategy, including the development, brand, Marketing and Communications Partners, Finance, Legal and other important partners.
• Be the EA expert on the Battlefield community, overseeing a conversation monitoring program to ensure the development team and important EA internal leaders are aware of community conversation and provided with relevant insights.
• Conduct surveys, research, and feedback from the community on issues improving the experience.
• Partner with the creator team on working with EA Game Changers and creators in the Community to tell the story of Battlefield, developing opportunities for content creation leading up to, during and after launch.
• Ensure all Electronic Arts standards and processes are observed and followed.
• Establish a positive reputation within the Battlefield community.

 

Requirements:

• Passion for video games and experience playing EA games
• 2+ years of experience working in online communities, social media, journalism, online marketing, or equivalent.
• Proficient in writing, grammar, and content-creation abilities.
• Imaginative thinker with the ability to present new ideas to wide audiences.
• Motivated to learn new things about players to improve their experience.
• Objectively interpret customer/community feedback and make recommendations.
• Bachelor's Degree in Communications, User Research, Marketing or Game Development a plus.

What’s in it for you? Glad you asked!

At EA we take care of our staff and have done so during our steady growth over the last decade. In addition to a great compensation package we offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities (yoga and cross fit to name a few) and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer and also provide our employees’ with occupational pension. Although we enjoy working at EA, we value our employees’ personal lives. A good work-life balance is something we practice and maintain even during high-intensity periods.

We look forward to receiving your application! Do apply online with a combined CV and introduction letter in English.

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Community / Marketing Title: Core Community Manager, Battlefield

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 70

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.