Workplace and Employee Services Manager

Requisition Number: 156289

Position Title: Associate Manager, Facilities

External Description:

Workplace and Employee Services Manager  

• Located next to West NanJing Road Station, Shanghai
• Modern workplace with excellent employee benefits
• Responsible for our office in Shanghai

 

The Company
We are EA and we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

 

The Role

The Workplace and Employee Services team strive to create healthy, secure workplaces that invigorate and inspire our people to be their best selves. Our workplaces and services reflect EA’s culture and values allowing us to attract, engage and retain diverse people while providing the social environment for them to connect with each other and do their best work.

The Workplace and Employee Services Manager will be responsible for daily management, budgeting and completion of all workplace related projects and activities at EA’s offices in Shanghai. You will be responsible for the health and wellbeing of all staff and visitors, managing statutory health and safety policies and procedures whilst maintaining a secure environment for staff, assets and intellectual property.

The Workplace and Employee Services Manager is responsible for managing all on-site workplace related 3rd party contractors including, cleaning, catering, mailroom services. You will also manage and coordinate building maintenance services through various vendors providing electrical maintenance, move management and small works whilst maintaining relationships with the Building Manager, Landlord and onsite security team.

You will be expected to be an active member of the APAC and wider Global workplace and employee services team and will be required to provide data, update global databases and cooperate in widescale projects and initiatives.
 

Key Responsibilities 

• Manage the day to day service delivery, ensuring the highest standards are consistently attained
• Establish relationships with local leadership to understand the dynamic business requirements and ensure exceptional levels of customer satisfaction and confidence
• Lead the workplace its workplace services team focusing on business goals and extemporary levels of customer service
• Manage 3rd Party contractors to agreed performance levels.  Build effective relationships with their key account managers and ensure that any site-based employees are an integral part of the workplace team
• With the aid of a specialist Health and Safety contractor take accountability for maintaining statutory standards and understand the associated environmental and occupational risks and liabilities
• Manage the operational budget, including monthly analysis and forecasting. Seek to deliver a ‘best value’ service without compromise to quality or delivery standards
• Manage events and game launches working closely with local stakeholders and external partners to conceptualize and deliver on key events both on and off-site
• Support the company benefits program, communication and wellbeing initiatives, working alongside an open group of employees to drive and promote inclusion. Use social media and other tools to share location related news, achievements and interests   

 

The next great EA Workplace and Employee Services Manager will require:

• Operational workplace management experience
• A thorough understanding of both hard and soft facilities services and proven operational experience of managing both
• Experience of managing Health and Safety in a similar environment.
• Financial and business acumen and budget management experience
• Proven experience within workplace related outsourcing and contract management across all disciplines

 

How to Apply

To apply, please click the apply now button. To learn more about a career with EA, please visit https://www.ea.com/careers.

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Community / Marketing Title: Workplace and Employee Services Manager

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: 关于 EA 在 Electronic Arts，我们的宗旨是“激励世界，同享乐游”。我们让兼具创意、创新和激情的人才共聚一堂，为世界各地的亿万名玩家创造非凡的全新游戏体验。我们知道我们的长处在于员工的多样性。我们保证员工处于包容的文化之中，为其提供学习和领导的机会，让其从事职业生涯中最有影响力、最有价值的工作。 我们把我们的员工放在首位。我们为员工提供全面的、着重于健康和福祉的福利保障，以满足您的需求，并帮助您平衡您的职业生涯和个人生活。我们提供充满活力和共同协作的工作环境，您可通过我们的员工资源小组进行联系和贡献，享受带薪休假、产假和育儿假来平衡工作与生活，另外还有免费的电子游戏等更多福利！ Electronic Arts 是一个机会平等的雇主。所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 143

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。