Senior UX Researcher

Requisition Number: 153263

Position Title: Sr Researcher

External Description:

Job Description – Senior UX Researcher 

Description

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— Battlefield, Star Wars, Madden, and The Sims, to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

We are looking for user researchers who have a passion for understanding and evaluating the gaming experience. You are driven and excited to be part of a highly skilled and advanced team shaping the future of EA games. Apply your passion for research and digital entertainment to the development of fun and innovative gaming experiences. Plan and conduct strategic research to help increase the quality of EA’s products, and work closely with talented design and production teams to integrate user research into the development process.

 

Key Responsibilities

• Apply and tailor methods for assessing user engagement, user behavior, meaningful social interactions, and consumption of entertainment products, particularly in the console, mobile and PC space
• Manage stakeholders (Product, Design and Marketing) and work closely with game teams to understand goals and strategies
• Work with design sprint teams to plan, prioritize and execute user research
• Gather and analyze actionable data from a wide variety of qualitative and quantitative research methods (interview, lab studies, heuristics, surveys, telemetry, etc.)
• Effectively communicate research results to game teams (verbal and written reports), provide recommendations and ongoing feedback to design
• Identify research opportunities that will impact users understanding, product design and quality
• Generate new methodologies that will pertain to each product’s unique gameplay and sensibility
• Collaborate with cross functional teams to support broader analytics and insights work that drive business impact

 

Qualifications & Skills

• Candidates should have an advanced degree in experimental psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry experience
• 5+ years of industry experience in research design and conducting user research studies
• Proven expertise in creative research design, fluent in a wide range of qualitative and quantitative methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking, etc.) and can quickly and effectively analyze and present data to influence product design and implementation.
• Self-starter - ability to work independently and execute on directives with little direct oversight
• Ability to maintain balance between solid “pragmatism” and “scientific rigor” to meet the needs of a changing business
• Experience in social media, information design, game development and design principles, or consumer or entertainment software industry highly desirable.
• Ability to evangelize new ideas and information quickly, to successfully recommend actions using objective data, and influence the actions taken based on that data
• Experience with research in Agile development environments / design sprints highly desirable
• Experience with self-moderated user research tools such as usertesting
• Excellent written and oral communication skills, persuasiveness, and the ability to make group presentations
• Ability to travel as required

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Community / Marketing Title: Senior UX Researcher

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 111

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。