Key Account Manager

Requisition Number: 152703

Position Title: Account Specialist

External Description:

The Challenge Ahead: 

To be accountable for the commercial success of the relationships with the accounts managed at a national level, by negotiating with them and executing strategies that are aligned with our local and international go-to-market targets and plans.

What a Key Account Manager does at EA:

Account management

• Has full P&L responsibility for volume, net revenue, gross profit and other retail investments as well as market share and growth.
• Negotiates annual contract terms in line with E.A. guidance to reach annual targets and ensure full compliance of business relationships.
• Forecasts product launch and ongoing inventory needs and aligns when necessary customer to product forecast expectations.

Retail-marketing execution

• Maximizes product lifecycle revenue at assigned customers from reveal to launch, and beyond.
• Leverages product evangelism and customer expertise to foster customers alignment to plans.
• Emphasizes product investments in line with marketing strategies along the life cycle.
• Coordinates the creation of customer specific merchandising and marketing programs to maximize in store and online returns on investments, ensuring the proper execution by the account.

Collaboration with other internal & external partners

• Good team player and liaises successfully with colleagues in a matrix environment and participates when required in specific international task force groups.
• Stays connected to the digital strategies to be rolled out, including Digital@Retail programs to execute with customers together with the Digital Champion.
• Works closely with AR team to track and follow credit limits to cover low and peak seasons.
• Helps in solving A/R related account issues.
• Engage with Operations to support shipments anticipation and effectiveness.
• Ensures the commercial contracts renewals with legal and financial services.
• Develops strategic partnerships and sets and monitors internal and external service standards.

The next great EA Key Account Manager also needs:

• Fluent in English.
• Intensive usage of collaborative systems and tools.
• Positive, enthusiastic and motivated; able to work pro-actively and respectfully.
• Excellent communication skills, with the ability to communicate effectively at all levels internally and with the customers.
• Comfortable with details as well as problem solving approaches.
• Excellent organization skills to help adapt quickly.
• Passion for entertainment, technologies and video games environment.

 

What’s in it for you? Glad you asked!

 

Since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and passion. You will also get a benefit package that includes medical and life insurance, meal vouchers, stocks programs, fitness reimbursement, …and of course, free video games.

 

At EA, we live the “work hard/play hard” credo every day.

 

EA is an equal opportunity employer. All employment decisions are made without regard to race, sex, gender, gender identity or expression, sexual orientation, age, religion, disability, medical condition, pregnancy, marital status, family status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Don’t Just Play It – Create It!

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Community / Marketing Title: Key Account Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

Acerca de Electornic Arts

En Electronic Arts, nuestro objetivo es inspirar al mundo para que juegue. Creamos experiencias de juego nuevas y extraordinarias para nuestros millones de jugadores de todo el mundo, mediante la unión de personas con talento que combinan creatividad, innovación y pasión. Sabemos que nuestro punto fuerte es la diversidad de nuestra gente. Sumergimos a nuestros empleados en una cultura inclusiva y proporcionamos oportunidades de aprendizaje y liderazgo para que realicen el trabajo más impactante y gratificante de sus carreras.

Nuestros empleados son lo más importante. Ofrecemos paquetes de prestaciones completos que se centran en la salud y el bienestar para respaldar tus necesidades y ayudarte a equilibrar carrera y vida personal. Ofrecemos acceso a unos entornos de trabajo dinámicos y de colaboración, oportunidades para conectarnos y contribuir mediante los grupos de recursos de empleados, así como apoyo para una vida equilibrada con días libres pagados, bajas de maternidad y paternidad, además de videojuegos gratuitos y mucho más.

Electronic Arts ofrece igualdad de oportunidades. Nuestras decisiones de empleo se hacen independientemente de raza, color, nacionalidad, ascendencia, sexo, género, identidad o expresión de género, orientación sexual, edad, información genética, religión, discapacidad, condición médica, embarazo o estado civil, familiar o de veterano, o de cualquier otra característica protegida por ley. Electronic Arts también lleva a cabo ajustes de espacios de trabajo para individuos cualificados con discapacidades, de acuerdo con la legislación aplicable.

Days Open: 111

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.