QA Manager

Requisition Number: 118299

Position Title: QA Manager

External Description:

The Quality Assurance Manager (QAM) provides leadership to the QA teams of multiple projects or that of a single large franchise.  Responsibilities include planning and managing task objectives and assignments, assessing risk and managing project scope.

 

A QA Manager manages other QA leaders and partners with Development Directors (DD’s) and Producers on the development team.  A QAM is responsible for the professional and career advancement of their direct reports.  In addition, a QAM collaborates with development teams and other studio teams to manage the end-to-end test effort of their product and mitigate risks along the way.  QAM’s are the keepers of the QA project schedule and play a vital role in successfully moving the QA team from one project phase to the next while ensuring a strong focus on customer service and communication.

Key Responsibilities
Leadership:

• Contributes to and embodies EA and QA organizational strategies, instilling shared values and focus areas within their teams. Acts as a translator to highlight relevance and benefits to their reports
• Creates productive working relationships with other discipline leaders within the studio to increase goal alignment and represent their team to studio leadership

• Identifies and implements process improvements: evolves, optimizes, and defines project-wide processes across multiple projects proactively
• Communicates within project and to external groups: adapts content and detail to match audience, regularly collaborates outside of project team to solve problems and share best practices, communicates to and on behalf of the team, speaks with impact
• Builds effective teams by inspiring, motivating, and energizing: creates an effective organizational structure, defines an organization that meets project goals, drives the creation of the team culture
• Leads other managers: leads and mentors sub-teams through other managers, anticipates skill gaps and organizational needs for project and franchise, mentors and cultivates QA managers within project team

 

Execution:

• Solid project management skills: collaborates with others to define project goals including scope, quality, and timeframe; creates flexible project plan, including requirement definition, task definition, talent assignment, and capacity planning;
• Directs team and managers to completion, modifying project plans as necessary; communicates project plan and progress to team and above
• Owns overall schedule for QA project, including interaction with external EA groups
• Manages project resources: ensures planned capacity will deliver project on time, quality, and budget; assesses skills requirements for current project and next; recognizes latent internal talent to develop into stretch roles
• Manages risk proactively and formally: solves root problems over multiple products; solves chronic problems by implementing corrective action plans; responsible for risk assessment and mitigation strategy
• Designs test strategies using a variety of techniques, tools, and technologies: selects the appropriate methods based on defined objectives including cost, efficiency, effectiveness, and balancing available resources, uses information and business systems to support planning and tracking of activities.

 

Business Management:

• Effectively manage change through their team to ensure alignment of culture, values, people and behavior

• Ensures project meets financial objectives: ensures QA time estimates and basic cost information are collected and accurate; monitors progress against assigned budgets; follows defined financial plan
• Liaises on external issues requiring attention, helps set priorities and directs partners.
• Contributes knowledge and insight into capabilities – people, technology, and partners.

 

Quality Management:

• Emphasizes quality results, not just task completion
• Provides options and makes decisions around the balance between quality, time, and cost
• Pushes for efficiencies, helps establish quality goals, drives the quality goal to completion

 

Required Skills and Experience:

• Solid communicator, strong people management skills; ability to challenge and develop talent
• Minimum 4 years in a leadership position
• Understanding of project management methodology, experience with MS Project, Excel, Visio, Word
• Capable of identifying and recruiting key talent based on staffing requirements; solid understanding of candidate hiring practices including interviewing techniques
• Familiarity with the software project lifecycle
• Self-motivated, strong work ethic,
• Bachelors degree or equivalent work experience

 

City:

State:

Community / Marketing Title: QA Manager

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 197

Can this position be remote?:

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。