Associate Quality Designer

Location: Galway, Ireland

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This position is no longer open.

Requisition Number: 161303

Position Title: Associate Quality Designer

External Description:

Associate Quality Designer (Temp Full Time - 11Months)

EAX QV is looking to fill an Associate Quality Designer (AQD) role reporting to the Development Manager for the Quality Support and Partnership (QSP) Team in Galway to help accomplish the live quality strategy within EAX.

EAX QV oversees the end-to-end quality of our products such as Origin, EA Access, Franchise Websites and partner programmes. You will work directly with our EAX partners to verify the quality of the end to end-user experiences of product releases, promotions, sales and all future programs. This will involve conducting manual tests supported by tools and automation to ensure the development and content created by our partners is fit for purpose and any defects or issues affecting live quality are identified and addressed with a quick turnaround.

Responsibilities:

Test our current products (Origin, EA Access, Franchise Websites) to verify content, marketing and functional releases and working with partners to resolve bugs
Work in partnership with Quality Designers, Leads, Managers, and peers to improve upstream in the development and content creation process
Use multiple testing methodologies on appropriate features/tools, while also analyzing feature sets to find opportunities for automation
Use existing risk-based strategy within your area or domain environment and apply established tactics towards introducing efficiency into test methodology
Create task breakdown and estimates in early planning stages of development while being the main driver for gathering design information and updates from development and publishing teams
Use a Player First approach while thinking about the Quality our players receive. Be the voice of QUALITY
Work with other team members to promote effective testing, issue reporting and overall ensure close collaboration between teams
Use and build data visualizations to identify and improve on effective testing methods
Perform the proposed test approach for content publishing and any other area assigned,and implement test/validation procedures within the said area to validate expected vs actual results

Who You Are:

Flexible and team-oriented. Excellent interpersonal and follow-up skills and manage workload along with other projects
Player First - Ability to showcase how a feature/bug/change could positively or negatively be received, and what impact it may have on our users
Understand complex features/systems, how they function and their impact to our players
Work in group settings under high-pressure and take ownership of tasks and features
Naturally curious and not afraid to ask questions
Analyse results/problems on test projects, identify and guide appropriate action to ensure product quality
Knowledge with Continuous Integration/Continuous Deployment (CI/CD) and its benefits to a live service model
Someone who can inspire and cultivate ideas to promote our Live Quality strategy
Can work from home for an extended period of time

Requirements:

3+ Years of Quality Analyst/testing experience
1+ years of Live Operations experience
Experience creating and delivering appropriate level reporting
Experience with documentation and mentoring
Experience in PC and console use
Familiarity with EAX services (Origin, EA Access, Franchise Websites)
Familiarity with automated testing and benefits
Experience working within Agile methodologies

EA is an equal opportunity employer.

City:

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Community / Marketing Title: Associate Quality Designer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 34

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts