Site Reliability Engineer

Requisition Number: 160970

Position Title: Systems Engineer II

External Description:

Site Reliability Engineer (SRE)

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world’s greatest games. The EAX team is driving the strategy and implementation of important plans for EA’s community of players to connect them to one another and to the games they love to play. These plans include: EA Access, our cross-platform subscription on Origin, PS4, Xbox One and soon on Steam: Origin, EA’s gaming service on PC; and a host of other consumer experiences and strategies to connect friends across platforms and within our games.

In your role as Site Reliability Engineer, you will embed in a feature delivery team and promoting SRE values and goals, which means partnering with teams to establish and measure Service Level Indicators (SLIs) for reliability, build and manage robust infrastructure and empower the team to implement and run their services end-to-end. Always with an eye on using data to inform decisions. As part of the broader Site Reliability Engineering family you will be an important contributor to the EAX team based in EA Vancouver.

You’re someone who can:

• Plan and deliver infrastructure to meet a product teams requirements
• Reduce manual workload with automation
• Participated in on-call activities to restore services
• Perform quality Root Cause Analyses and ensure improvements are implemented
• Make decisions based on data
• Document your insights and best practices
• Implement monitoring that identifies service disruptions
• Find your way. You’ve got experience that helps you work and succeed in a collaborative organization
• Most notably you’ll have a rare mix of development and operational skills that provide an understanding of what it takes to design and run services at scale - and achieve the capabilities with infrastructure as code

You also bring the following skills or experiences to our team:

• 3+ years of experience in a highly technical role focused on development or operation of complex live services
• Familiar with service reliability in a cloud environment including:

• • Infrastructure architecture
  • Scaling and load testing
  • High availability and disaster recovery
  • Monitoring and alerting
  • Security
  • Linux
  • Kubernetes and Docker
  • CI / CD and software delivery pipelines
  • Comfortable contributing high-quality, well tested code to complex code bases in many languages including: Ruby, Groovy, JavaScript, Go, Shell scripting
  • Bonus points for experience with the following: Content Delivery Networks, GraphQL, Websockets, Distributed Tracing tools, Prometheus

In a typical week, the Site Reliability Engineer could be…

• Implement Infrastructure as Code based solutions to satisfy Product requirements
• Contribute to common SRE tooling
• Identify and advocate for architecture and service changes to improve reliability and performance, using a data-driven approach
• Mentoring application developers on a team to become more capable in the SRE space - so they can improve the reliability and performance of their application and infrastructure
• Experiment with new technologies to solve current challenges

You’ll build relationships and work with…

• Developers and product managers on the team you’re embedded with to promote SRE principles as part of the team’s values
• Other members of the SRE family to build reusable tools and patterns to improve reliability and reduce toil
• On call responsibilities may be required for this role.

City:

State:

Community / Marketing Title: Site Reliability Engineer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 29

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.