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Community Operations Manager, The Sims

Location: Redwood City, CA, USA

Notice

This position is no longer open.

Requisition Number: 157538

Position Title: Contingent

External Description:

Community Operations Manager, The Sims

 EA is hiring a Community Operations Manager to work on The Sims franchise, one of the most beloved games in history with more than 200 million copies sold around the world. The Sims Community is one of the most inclusive, diverse, creative groups of players in the industry. You will be a positive and collaborative relationship builder who is motivated to understand and connect with our gaming communities around the world. You’ll be focused on large-scale contests and community events designed to excite and inspire our players.

 Key Responsibilities:

  • Drive large-scale contest and community event management on a global scale. You must be comfortable managing and reviewing large volumes of content submissions — and engaging directly with the Sims Community around those initiatives.
  • Develop community strategies and evolve existing plans based on retrospectives.
  • Partner closely with Maxis, Marketing teams, Customer Experience, and International Community leads.
  • Collaborate and share with EA Community Managers on best practices, standards, and innovations.
  • Build close relationships with Sims influencers, fans and players. Maintain a tight two-way dialogue between Maxis, EA, and players.
  • Maintain a positive reputation at work and within the community


 Qualifications

  •  Deep experience with The Sims 4 preferred. If not a longtime Sims player, must be excited to immerse yourself in the game and its community to be able to as quickly as possible speak with fluency and authority.
  • Experience: 5 years of experience working in online community, social media, journalism, online marketing, or equivalent
  • 2+ years of team management experience in global, cross-functional environments
  • Proficient writing, grammar, and content-creation abilities.
  • Excellent interpersonal, verbal communication, and presentation skills.
  • Imaginative thinker with the ability to present new ideas effectively, to wide audiences
  • Conscientious and highly motivated team player
  • Adaptable and able to handle multiple tasks and priorities
  • Motivated to learn new things about players and driven to improve their experience
  • Licensor, Live Service, or Operations experience also a plus.

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Community / Marketing Title: Community Operations Manager, The Sims

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 63

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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