Global Community Manager, The Sims

Requisition Number: 157508

Position Title: Lead, Global Community Engagement

External Description:

 

Global Community Manager, The Sims

EA is hiring a Global Community Manager to lead The Sims franchise, one of the most beloved games in history with over 200 million copies sold around the world.  The Sims Community is one of the most inclusive, diverse, creative groups of players in the industry.  You will be a positive and collaborative relationship builder who is motivated to understand and connect with our gaming communities around the world; while also mentoring and growing a forward thinking and aspiring team. 

Key Responsibilities:

• Leads Community for The Sims around the world
• Crafts the core community strategy, plans and priorities for The Sims
• Grow our community voice, maintaining a tight two-way dialogue between Maxis, EA, and players
• Run and improve the Game Changers influencer program throughout the portfolio
• Build close relationships between studio teams, top influencers, and players within the community.
• Partners closely with Maxis, Marketing teams, Customer Experience, and International Community leads.
• Collaborate and share with other EA Community Managers on best practices, standards, and innovations.
• Up-to-date Community reporting on fan feedback, game issues, or relationship challenges.
• Maintain a positive reputation at work and within the community.

  Requirements  

• Experience: 5 years’ experience working in online community, social media, journalism, online marketing, or equivalent
• 2+ years team management experience in global, cross-functional environments
• Proficient writing, grammar, and content-creation abilities.
• Excellent interpersonal, verbal communication, and presentation skills.
• Imaginative thinker with the ability to present new ideas effectively, to wide audiences
• Conscientious and highly motivated team player
• Adaptable and able to handle multiple tasks and priorities
• Motivated to learn new things about players and driven to improve their experience
• Licensor, Live Service, or Operations experience also a plus.

City:

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Community / Marketing Title: Global Community Manager, The Sims

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 83

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.