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Director – Global Protective Services

Location: Redwood City, CA, USA

Notice

This position is no longer open.

Requisition Number: 156991

Position Title: Director, Facilities

External Description:

Manage EA’s Protective Services in the areas of Events Security, Key Employee Security, and Travel Safety & Security helping to ensure the safety and security of our employees, visitors, players, and brand world-wide. This entails all aspects of safety and physical security operations including definition of priorities, allocation of resources and alignment of service delivery with business objectives in each area of responsibility.

Key Accountabilities

  • Responsible for all aspects of safety & physical security for assigned program components including definition of policies, standards, and procedures, around the design and implementation of security plans for all EA events, key employee protection, as well as travel safety & security
  • Must work cross-functionally with key stakeholder teams (internal/external) to identify, test, and implement risk-based tools necessary help protect EA employees, visitors, players, and brand in each areas of responsibility
  • Work with “key employees” and their executive administrators to create programs that balance business requirements with individual security needs
  • Identify “best-in-class” service providers for managed services in the areas of responsibility and maintain effective vendor relationships
  • Directs coordination for all intelligence gathering requirements with internal/external resources to conduct threat and risk analysis for each assigned program component
  • Develop relationships with key public agencies (police, fire) worldwide
  • Creates and effectively manages budget assigned to areas of responsibility
  • Audit process to ensure sites are compliant with security standards
  • Maintain a network of peer companies, vendors and organizations to stay abreast of industry trends and best practices
  • Develop and coordinate satisfaction surveys to determine how well our services are meeting objectives
  • Maintains strict confidentiality, integrity, and professionalism

 

Leadership Skills Required

  • Leadership and sound Must be the de facto leader in emergency situations
  • Must have 100% credibility, objectivity and respect across all parts of the business
  • Ability to identify risk and define mitigation Proactive mindset
  • Build relationships with E-Staff and business leaders
  • Build relationships with WW site Ability to travel to all sites to maintain these relationships
  • Promote the Security function as subject matter experts within EA
  • Ability to collaborate with other service functions (IT, HR, Finance, Legal)
  • Ability to influence expectations and mitigate conflict
  • Willingness to challenge status quo, innovate and introduce new ideas
  • Understanding of differences in standards and culture across geographies

Professional Expertise/ Knowledge

  • Industry best practices and metrics defining operational performance
  • Law enforcement
  • Business continuity and emergency management
  • Protection of confidential business information and critical assets
  • Incident Command
  • Individual, site, and residence protection

Experience

  • 10 or more years in a similar role within a multi-national corporation
  • Extensive sworn law enforcement experience around large events and protective details

City:

State:

Community / Marketing Title: Director – Global Protective Services

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 132

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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