Workplace and Employee Services Manager

Location: Shanghai, China

Notice

This position is no longer open.

Requisition Number: 156289

Position Title: Associate Manager, Facilities

External Description:

Workplace and Employee Services Manager

Located next to West NanJing Road Station, Shanghai
Modern workplace with excellent employee benefits
Responsible for our office in Shanghai

The Company
We are EA and we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

The Role

The Workplace and Employee Services team strive to create healthy, secure workplaces that invigorate and inspire our people to be their best selves. Our workplaces and services reflect EA’s culture and values allowing us to attract, engage and retain diverse people while providing the social environment for them to connect with each other and do their best work.

The Workplace and Employee Services Manager will be responsible for daily management, budgeting and completion of all workplace related projects and activities at EA’s offices in Shanghai. You will be responsible for the health and wellbeing of all staff and visitors, managing statutory health and safety policies and procedures whilst maintaining a secure environment for staff, assets and intellectual property.

The Workplace and Employee Services Manager is responsible for managing all on-site workplace related 3rd party contractors including, cleaning, catering, mailroom services. You will also manage and coordinate building maintenance services through various vendors providing electrical maintenance, move management and small works whilst maintaining relationships with the Building Manager, Landlord and onsite security team.

You will be expected to be an active member of the APAC and wider Global workplace and employee services team and will be required to provide data, update global databases and cooperate in widescale projects and initiatives.

Key Responsibilities

Manage the day to day service delivery, ensuring the highest standards are consistently attained
Establish relationships with local leadership to understand the dynamic business requirements and ensure exceptional levels of customer satisfaction and confidence
Lead the workplace its workplace services team focusing on business goals and extemporary levels of customer service
Manage 3rd Party contractors to agreed performance levels. Build effective relationships with their key account managers and ensure that any site-based employees are an integral part of the workplace team
With the aid of a specialist Health and Safety contractor take accountability for maintaining statutory standards and understand the associated environmental and occupational risks and liabilities
Manage the operational budget, including monthly analysis and forecasting. Seek to deliver a ‘best value’ service without compromise to quality or delivery standards
Manage events and game launches working closely with local stakeholders and external partners to conceptualize and deliver on key events both on and off-site
Support the company benefits program, communication and wellbeing initiatives, working alongside an open group of employees to drive and promote inclusion. Use social media and other tools to share location related news, achievements and interests

The next great EA Workplace and Employee Services Manager will require:

Operational workplace management experience
A thorough understanding of both hard and soft facilities services and proven operational experience of managing both
Experience of managing Health and Safety in a similar environment.
Financial and business acumen and budget management experience
Proven experience within workplace related outsourcing and contract management across all disciplines

How to Apply

To apply, please click the apply now button. To learn more about a career with EA, please visit https://www.ea.com/careers.

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Community / Marketing Title: Workplace and Employee Services Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 143

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts