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IT Specialist I

Location: Hyderabad, Telangana, India

Notice

This position is no longer open.

Requisition Number: 156259

Position Title: IT Specialist I

External Description:

IT Specialist

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.  EA inspires and unites through play and is dedicated to building the world’s best digital playground with fun for everyone, anytime, anywhere.

EA was founded over 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Fueled by our talented staff at locations across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.

Organization

This position reports to the Director of IT Business Management in the IT organization.  It Business Management is responsible for the tools and process to run IT effectively.  We focus on tools and processes that increase the quality of IT products and support managing performance towards strategic objectives.  The team leads IT in using data to drive decision making by providing the data and analytics to inform IT strategy and direction.

To ensure the most effective and efficient use of all resources, EA IT captures the allocation of every $ and day spent on instantiating new and improving existing business capabilities across the EA enterprise as well as nurturing and supporting all existing services.  The allocation and measurement of IT’s role in this work is critical and used to inform future decision making to ensure the best use of technology to advance the companies priorities and achievement of its strategic goals.

Responsibilities

Responsible for:

  • Very strong Excel skills
  • Very strong Google Sheets skills
  • Strong SQL experience including both DML + DDL work
  • Working knowledge of interface technology semantics 
  • Data Quality - completeness and accuracy for IT data in scope of this role
  • Identifying and troubleshooting issues related to that data
  • Educating the stakeholder community on what data is collected, when, for what purpose and encouraging their participation
  • Identifying future capabilities of the tools utilizing this data
  • Utilize subject matter expertise and functional IT experience to help identify opportunities for improvement in the allocation of IT resources
  • Develop and present best practices, quality concepts and testing tools/technologies to improve the quality and availability of IT’s data
  • Collaborate and provide guidance to IT Operations in supporting underlying interfaces through which IT data is transported as well supporting the applications which consume this same data
  • Build sustainable broader relationships with appropriate contacts within EA IT delivery teams, the wider EA organizations and external partners
  • Driving adoption of IT data focused solutions within the user community

Required Experience and Education

  • Experienced collaborator
  • Familiar with relational database structures
  • Experience in troubleshooting data errors including DDL and DML SQL skills and experience
  • Solid understanding of data transport and translation technologies and ability to perform break/fix issues as they arise
  • Willing to learn “IT as a Business” domain knowledge and experience
  • Bachelor's degree from an accredited education institution
  • Outstanding communication and presentation skills both for communicating at the team level and for engaging with executive decision makers
  • Ability to communicate and negotiate with internal and external partners, shape strategic outcomes, and to lead teams to execute programs
  • Must have a problem-solving orientation and demonstrate evidence of having resolved both technical and organizational issues in order to put challenged initiatives back on track
  • Highly organized, results-oriented and self-starting individual with an eye for detail
  • Experience in collaborating across multiple time zones and diverse business cultures
  • Demonstrated ability to be flexible and adaptable to changing business models and organization structures
  • Willing to travel as and when required

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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Community / Marketing Title: IT Specialist I

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 58

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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