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Senior DevOps Engineer

Location: Guildford, UK

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This position is no longer open.

Requisition Number: 155575

Position Title: Software Engineer III - Security

External Description:

We’re EA—the world’s largest video game publisher. You’re probably familiar with many of our titles—Battlefield 1, Titan Fall 2, Star Wars Battlefront, Madden, FIFA, Sims 3, Need for Speed, Dead Space to name a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that anytime, anywhere access they demand. What does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

Summary

The Security Technical Operations Administrator (Security TechOps Admin) position is a highly technical role that plays a pivotal role in security risk management across EA. The objectives of this role includes, but is not limited to:

  • Drive Operational upkeep and troubleshooting of key security incident response related technologies, the systems they reside on and associated network infrastructure.
  • Guide and Develop more junior members of the Administration team
  • Development and upkeep duties for custom new tools & modules developed.
  • As the environment at EA is a mixed OS, it will be necessary for the successful candidate to be highly familiar with CentOS 7 and Server 2012 R2.
  • The candidate will also be responsible for ensuring effective storage is available for all capabilities, working with enterprise network storage team (ENS) on network issues, health monitoring of systems, establishing processes for regular maintenance and patching.
  • Setting up and management of new infrastructure as required, planning involvements of projects to get requirements and support.
  • The successful candidate shall demonstrate their knowledge and experience as an operational systems administration (Linux and Windows). The candidate should also be very experienced in deploying and managing large-scale custom server-client solutions.
  • Customization, and configuration of current and future security related technologies used by the EA Security Incident Response team (e.g. NIDS, HIDS, SIEM, central storage etc.). This is for Linux and Windows environments so strong admin skills in these OS’s is imperative.
  • Regularly meeting with the EA Security Incident Response team to understand their requirements and innovating to deliver world-class results.

 

The Senior Security TechOps Admin will work as part of the EA Security Incident Response team and interface with the internal engineering teams to ensure proper maintenance processes are established and successfully transferred as necessary. In addition to internal engineering interaction, the successful applicant will also engage with other related business stakeholders throughout the enterprise as appropriate.

This role will also be expected to develop a firm understanding of the end-to-end intrusions analysis process to effectively shape, plan and deliver new tools and scripts to support attack analysis, malware reverse engineering and incident response.

This role reports into the Corporate Security Team under the Chief Information Security Officer (CISO) and maintains strong relations with all Line of Business technology groups. The successful applicant will work closely with a number of key individuals and teams including the Intrusions Team, Security Operations Centre, Information Security Team, EA Digital Platform TechOps team and Corporate IT teams to perform day-to-day duties.

The successful candidate shall demonstrate their knowledge and experience with production-level Linux and Windows operational systems administration as well as bash scripting to support this.

 

Primary Responsibilities

  • Perform operational upkeep duties for security incident response tools (current, future and custom developed), custom modules developed, including updating tools to new versions regularly. This includes back-end infrastructure, architecture planning and storage required for tools to be functional.
  • Customization, and configuration of current, future and custom security related technologies used by the EA Security Incident Response team (e.g. NIDS, HIDS, SIEM, central storage, custom incident tracking & management platforms etc.).
  • Assemble and coordinate with SOC, technical teams and third-party vendors to resolve operational hiccups as quickly and efficiently as possible.
  • Coordinate with the Security Operations Centre and delegate specific administration and maintenance duties to this team. Provide this team with training where necessary.
  • Communicate status of tools/capabilities to support response, resolution and final root cause analysis to the appropriate stakeholders.
  • Conduct root cause analysis to identify gaps and recommendations for tools to ultimately remediate risks to EA.

 

Skills, Knowledge, and Abilities

The ideal candidate will have the following skills and experience:

  • Strong Windows and Linux system administration skills, with greater emphasis in Linux (CentOS preferred).
  • Strong Programming and Scripting Skills (C, Perl, Python, Ruby etc…)
  • Strong understanding of architecture for distributed back-end infrastructure, including knowledge of load balancers, web servers (e.g. Apache), message buses, and highly redundant solutions.
  • Linux pkg deployment.
  • Deployment of end-point agents (Linux and Windows).
  • Analytics of log and custom tool data to verify correctness of data.
  • Strong understanding of distributed application architectures in which multiple agents report to a single master.
  • Problem solving to learn new technical and non-technical analysis techniques to overcome problems.
  • Ability to self-learn and maintain a strong proficiency in technical tools, countermeasures and techniques.
  • Strong understanding of the application stack, including back-end databases and front-end web interfaces.
  • Strong understanding SQL and noSQL (e.g. Mongo), specifically in architecting applications.
  • Strong understanding of database administration.
  • Understanding of TCP/IP fundamentals, network protocols, system administration and network architectures.
  • Understanding and experience in writing detection rules for IDS, Sensors, SIEM, Firewall, web proxies etc.
  • Good grasp of technical security foundations (network and OS).
  • Understanding of log analysis and correlation.
  • Ability to identify both tactical and strategic solutions.
  • Ability to work independently and in a cross functional team.
  • Ability to work long hours when necessary to support security incident response.

 

Additional Requirements

  • Must be willing to travel to other EA locations as necessary to support Ops work relating to security incidents and intrusions work (less than 10% travel required).
  • Perform multiple critical assignments under deadline pressure in a fast-paced, high volume, office work environment.
  • The incumbent must effectively interact between the various internal departments and unit executives to accomplish business goals.

 




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Community / Marketing Title: Senior DevOps Engineer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 202

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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