Senior Technical Product Manager

Requisition Number: 155558

Position Title: Sr. Technical Product Manager 1

External Description:

Senior Technical Product Manager – Quality Verification Platform

Electronic Arts is looking for a Technical Product Manager for its Quality Verification platform team. We are committed to creating the best verification experiences for our quality and development teams, and are key contributors to EA’s digital transformation. We make use of the latest standards and technology leveraging Frostbite, .NET, Scala, and AWS infrastructure and software services for scalability. We live and breathe agile, and firmly believe in creating clean, testable code.

The successful candidate will be working as the Senior Technical Product Manager (TPM) on the QV Platform Team responsible for defining, creating, and delivering tools/services that are at the heart of all our Quality Verification on all of EA’s titles. The TPM will be partnering internally with our Product Owners, Technical Directors, and Program Managers, and externally, with the Game teams, QV Directors, QV Project Owners and CDS Business Leaders, throughout the QV Platform development lifecycle.

What you will be doing:

• Representing the QV Platform to the Game teams, QV Directors, QV Project Owner and CDS Business Leaders.
• Understand the customers’ QV roadmap, needs, and requirements and communicate it to the QV Platform product owners.
• Representing the needs of the QV leaders back to the internal team. Helping the internal team understand the why. 
• Serving as the key conduit between QV Leaders and the QV Platform Technical leaders to include the QV Leaders requirements
• Partnering with Product Owners and Technical Leads to drive the integrated QV Platform roadmap
• Driving Product Development from the perspective of the Quality Verification end user
• Develop new collaborations or development opportunities to use and develop the QV Platform
• Study the strategic position of the QV Platform products portfolio in comparison to other similar products internal or external (why we should build instead of buy, or use)
• Define the long-term vision and value proposition of the QV Platform to the QV Leaders
• Accountable for the roadmap, which illustrates at a high level the business value gain
• Responsible for communicating release objectives and establishing business value to QV business leaders
• Accountable for keeping the adoption of the QV Platform plan accurate
• Responsible for customer satisfaction of the QV Platform. Own CSAT process and actions.
• Responsible for the ‘marketing’ of the QV Platform to stakeholders and evangelize it
• Deliver Quarterly newsletter to stakeholders
• Define Launch Readiness by closely aligning with our partners’ schedules
• Establish success criteria for each product and stakeholder engagement
• Establish and track KPI for each engagement and review / report on progress and success
• Work with PMO on development progress, value realization, learnings, and portfolio reporting
• Maintain and build on team culture

 

What you bring to the role: 

• 5-7 years as a Product Owner or as a Product Manager driving Enterprise ready technical solutions using an agile methodology. 
• Completion of an undergraduate degree that ties to the role, preferably in Computer Science.
• Creative and flexible in identifying technical solutions to resolve business problems in a rapidly changing, demanding and complex business environment.  
• Excellent interpersonal and relationship building skills to deliver proposals, provide user support and interact with team members and other departments.  
• Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems.
• Strong communication, negotiation and influencing skills to drive dialogue with business partners to understand their underlying needs and requirements while managing their expectations.
• Solid partner focus skills to discern underlying client needs and foresee opportunities to enhance level of service and increase solution’s scalability/reusability
• Strong team focus with a genuine interest in working collaboratively with others, mentoring peers and being open to giving and receiving constructive feedback
• Demonstrated technical writing skills
• An inherently collaborative mindset
• A sense of humor

 

Desirable Experience:
 

• A background as a software developer
• A background in the entertainment business
• A background in the Quality Verification process
• Experience working in a geographically distributed organization
• Experience working on a team delivering tools and RESTful services

City:

State:

Community / Marketing Title: Senior Technical Product Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 82

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.