Live Quality Analyst

Location: Galway, IE

Notice

This position is no longer open.

Requisition Number: 154921

Position Title: Quality Analyst II

External Description:

Live Quality Analyst 

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

We want you to join us! We’re hiring a Quality Analyst to support our Maxis studio!


The Quality Analyst will be dedicated to the Live QV execution across multiple titles including AAA EA Games, and EA Mobile and will be supporting the primary test execution layer for all franchises and all platforms in the Live QV team in Galway, Ireland. This role will help execute Live QV test strategies that ultimately improve the player journey and experience across our titles. 

The Challenge Ahead:


The Maxis Live Quality Analyst and team are accountable for supporting the Sims 4 and the release of expansions, game updates and stuff packs. This includes the verification of all releases, the monitoring of game performance for any emerging live issues and running gallery verifications.

 

The Quality Analyst will be required to show in-depth game knowledge to accurately communicate with both the Sims Community Heroes and the game team regarding player facing issues, identifying game design choices, areas of concern, and assist in live issue prioritisation.
 

What a Live Quality Analyst does at EA:


As a Quality Analyst, your primary focus will be performing a variety of testing types across multiple features and titles such as, but not limited to exploratory testing, requirements based testing, Live QV verification and ad hoc testing, perform confirmation and regression testing on fixed bugs across multiple titles as well as define the player journey of a title and ensure test plans and scripts are shared across teams and executed within tight deadlines and across multiple platforms while tracking of defects within proper pipelines to resolution.


You will also spend collaborating daily with members of CE, QA, Certification, 1st party, Production and Development, drafting detailed test plans and test suites and executing them. Additionally, you will be able to recognize and accurately set the severity of issues, help prioritize issues in the bug database to expedite bug-fixing efforts, provide feedback on the effectiveness and efficiency of team processes and methodologies and work with onsite and offsite teams to help drive the title to quality.
 

Desired:

  • QA/testing experience
  • Must have in-depth knowledge and an avid player of Sims 4
  • Project Management: Certification or professional experience in Software Project Management
  • Platforms: advanced user knowledge Xbox, PlayStation and PC

 

Requirements:

  • To be a self-starter, with a strong work ethic and a success-based attitude.  Ability to take ownership of assigned tasks and features and meet responsibilities without constant supervision
  • No 9 to 5 mentality – this is a challenging environment that mandates flexibility
  • Ability to understand complex architecture dependencies with other systems
  • Ability to understand QAs involvement throughout the development cycle
  • Very strong written and verbal communication skills. Ability to identify risks and escalate to applicable stakeholders
  • Strong observational skills, analytical, and detail-oriented
  • Strong tracking and organizational skills
  • Passion to learn new technologies and systems with high degree of ownership
  • Ability to be flexible and team-oriented, with good interpersonal skills and the ability to balance multiple tasks
  • Technical proficiencies in Microsoft Office products (Outlook, Word, Excel, PowerPoint, etc.) 
  • Proficiency with PC, Sony, and Microsoft platforms
  • Ability to problem solve by finding root causes and proposing viable solutions
  • Strong sense of urgency to mitigate risks and potential areas of concern proactively rather than reactively

 

At this location, we offer benefits like… competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability protection. Other cool perks include free ice cream and free games!

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.

 

City:

State:

Community / Marketing Title: Live Quality Analyst

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2019-03-15 10:51:23.523

EEO Employer Verbiage:

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.

Location: Galway

Location_formattedLocationLong: Galway, IE

Click here to view our Data Privacy Policy.

google-site-verification: google7f7a22bb8fdf2c3d.html